Some Careers Shine Brighter Than Others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Technology Senior Systems Administrator/ Senior database Administrator/Senior Software Engineer/ Linux Admin
In This Role, You Will
Primary responsibility of this role is to provide 24x7 production support to Linux/VCS.
Ideal candidate should have expert level knowledge of Linux technology and he should be capable enough to handle complex issues independently and provide resolutions within agreed SLA's, also ensure customer delight, and always adhere to HSBC policies and procedures.
Candidate having creative thinking and willing to bring innovations and passionate about working on challenging initiatives will be given preference.
Principal Responsibilities
- The job holder is responsible for technical delivery of 24x7 production support to Linux/VCS and work as a Subject Matter Expert for the production support team.
- Perform Root Cause Analysis and provide permanent fixes.
- Investigate and provide solutions to database performance related issues.
- Lead Unix team in crisis calls, participate in MIR and PIR calls, also mentor team members.
- Experience and expertise in maintaining complex High Availability & Replication setups.
- Provide consultancy for complex setups and Disaster Recovery
- Identify automation and Self-Healing opportunities and develop automation to reduce manual efforts and standardize processes.
Key Responsibilities For a Linux Support Engineer
- Support and maintenance: Proactively support, maintain, and engineer critical Linux infrastructure for global payment solutions.
- Exp 3 to 6 years
- Incident resolution: Resolve incidents across 1st, 2nd, and 3rd levels, including leading crisis calls, performing root cause analysis, and implementing remedial actions.
- Technical communication: Communicate complex technical solutions and problems effectively to both technical and non-technical stakeholders.
- System management: Manage and implement software upgrades, patches, and hotfixes, while ensuring system performance through proactive monitoring and capacity planning.
- Automation and scripting: Create and modify scripts using Shell, Python, or Ansible to automate infrastructure tasks.
- Continuous improvement: Collaborate with other teams to improve system stability, security, efficiency, and scalability by developing new automations and self-service solutions.
- Required expertise: Demonstrate in-depth knowledge of Linux, including RedHat, Veritas cluster, and Veritas Volume Manager, with 5+ years of relevant experience.
- Flexibility and skills: Work UK business hours, with a requirement for on-call support. Experience with VMWare, SAN management, DevOps, Docker, and Kubernetes is an advantage.
Additional Skill
- Knowledge on Oracle DBA
- Knowledge of MongoDB / Db2 LUW technology
- knowledge of automation tool like Ansible / Puppet / Tanium
- Knowledge about Agile practices and DevOps tools.
Soft Skills / Behavioral Qualities
- Efficiently manage all tasks
- Taking ownership of tasks assigned tasks.
- Proactive approach in taking tasks.
- Active listening skills
- Clear, Precise, and Timely communication with Customer/Team Members/Management
Ready to work in 365 days / 24 x 7 environment as per Business/Project requirements.
You'll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Software Development India
