Key Responsibilities:
- Gather and analyze business requirements related to life insurance products and processes.
- Collaborate with stakeholders including underwriting, policy servicing, claims, and IT teams.
- Prepare BRD (Business Requirement Documents), FRD (Functional Requirement Documents), and user stories.
- Participate in solution design and provide domain expertise to technical teams.
- Support UAT (User Acceptance Testing) by preparing test cases and assisting users during testing.
- Conduct gap analysis and impact analysis for new requirements and change requests.
- Assist in process improvement initiatives and suggest enhancements to existing systems.
- Provide post-implementation support and issue resolution.
- Prepare regular reports and updates for project stakeholders.
Required Skills:
- 2 - 5 years of experience as a Business Analyst in the Life Insurance domain.
- Strong understanding of life insurance products (term, endowment, ULIP, annuity, etc.).
- Proficient in requirement gathering, documentation, and process mapping.
- Familiarity with insurance systems (policy administration, CRM, claims systems, etc.).
- Knowledge of SDLC and Agile methodologies.
- Excellent communication, analytical, and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications:
- Bachelors degree in Business Administration, Insurance, Finance, or a related field.
- Professional certifications like IIBA CBAP/CCBA or domain certifications in insurance are a plus.
- Experience with tools such as JIRA, Confluence, Visio, or similar.
