Description
We are seeking a dedicated Liaison Agent to join our team in India. This entry-level role will involve facilitating communication between our clients and internal teams, ensuring high levels of client satisfaction and support. PLS, WHATSAPP FOR DETAILS ON :- 8860123456.....
Responsibilities
- Act as a liaison between clients and the company to facilitate communication and ensure client satisfaction.
- Assist in the resolution of client issues and concerns promptly and effectively.
- Coordinate with various departments to ensure smooth operations and client service delivery.
- Prepare and maintain accurate reports of client interactions and feedback.
- Support the sales and marketing teams in promoting services to potential clients.
Skills and Qualifications
- Strong verbal and written communication skills in English and local languages.
- Excellent interpersonal skills to build and maintain relationships with clients.
- Basic understanding of customer service principles and practices.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work in a fast-paced environment and manage multiple tasks effectively.