Liaison Officer - Government Relations

Role Overview

The Liaison Officer - Government Relations will lead solution development, field support, and customer engagement activities for defence-focused products. This is a hands-on leadership role combining product engineering, support operations, documentation, and business development with Defence and Government stakeholders.

Key Responsibilities

1. Product / Solution Development

• Develop solutions based on existing products and capabilities
• Engage with users to understand operational requirements and convert them into deployable solutions
• Identify and manage existing and new vendors
• Design prototypes, conduct testing, gather user feedback, and finalize products

2. Product Support

• Oversee support activities for Powered Air Purifying Respirators (PAPRs) supplied to the Indian Navy
• Manage routine and breakdown maintenance activities
• Use support engagements to capture additional user requirements and identify new opportunities

3. Business Development & Customer Engagement

• Engage with Defence and Government clients for requirement understanding, customer interaction, and tender participation
• Proactively interact with multiple stakeholders across Defence and Government organizations

4. Documentation & Compliance

• Prepare high-quality documentation required for tenders and Government processes
• Ensure accuracy, compliance, and adherence to Defence procurement standards

Candidate Profile

• Preferably from a Naval background with strong knowledge of NBCD and firefighting principles
• Strong technical aptitude with the ability to generate and implement solutions
• Comfortable working independently or as part of a small, high-responsibility team
• Self-driven, proactive, and resourceful in identifying and implementing market solutions
• Fluent in English and Hindi (spoken and written); additional languages are an advantage
• Proficient in MS Word, Excel, and PowerPoint
• Strong sense of discipline, integrity, and adherence to service values