Job description
TaskUs is looking for Leraning Experience Leader (Fintech) to join our dynamic team and embark on a rewarding career journey
- Learning Program Design:Collaborate with stakeholders to identify learning needs, objectives, and target audiences
- Design engaging and effective learning experiences, incorporating a variety of modalities, technologies, and methodologies to accommodate diverse learning styles and preferences
- Develop curriculum frameworks, learning paths, and competency models aligned with organizational goals and priorities
- Content Development and Curation:Create and curate high-quality learning content, including e-learning modules, videos, simulations, job aids, and interactive resources
- Collaborate with subject matter experts to ensure content accuracy, relevance, and alignment with learning objectives
- Leverage existing resources and external content providers to supplement internal learning offerings
- Facilitation and Delivery:Facilitate instructor-led training sessions, workshops, and virtual learning events, delivering content effectively and engaging participants in active learning experiences
- Provide coaching and support to trainers, facilitators, and guest speakers to ensure consistency and quality in program delivery
- Incorporate feedback and evaluation data to continuously improve the effectiveness of learning delivery methods and techniques
- Learning Technology and Platforms:Evaluate, select, and implement learning management systems (LMS) and other technology platforms to support learning delivery, content management, and learner engagement
- Leverage data analytics and reporting tools to track learning metrics, measure program effectiveness, and inform decision-making
- Stay abreast of emerging trends and best practices in learning technology, recommending innovations to enhance the learning experience
- Evaluation and Continuous Improvement:Develop and implement evaluation strategies to assess the impact and effectiveness of learning programs on individual performance and organizational outcomes
- Analyze evaluation data, identify areas for improvement, and make recommendations for program enhancements and adjustments
- Partner with stakeholders to gather feedback, conduct needs assessments, and iterate on learning initiatives based on evolving business needs and learner feedback
