Learning Operations Specialist

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we're looking to add an Learning Operations Specialist

in Chennai.

Supports global learning operations, LMS administration, reporting, governance, and program execution processes to ensure an efficient and seamless learner experience.

What a typical day looks like:

Program Administration

• Manage enrollments, attendance tracking, evaluations, and communications.
• Coordinate scheduling and logistics for virtual and instructor-led programs.
• Maintain training calendars and program records.
  
  

LMS Administration

• Administer Workday Learning and other learning technologies.
• Create and maintain courses, learning plans, curricula, certifications, and learner assignments.
• Manage content uploads, updates, testing, and retirements.
• Troubleshoot learner and manager issues.
  
  

Learning Governance

• Maintain catalog standards, naming conventions, and learning records.
• Support content lifecycle and governance processes.
• Ensure compliance with established platform standards.
  
  

Reporting & Analytics

• Generate learning dashboards and reports.
• Monitor completion rates, certifications, and learner activity.
• Conduct learning data audits and quality checks.
  
  

Vendor & Stakeholder Coordination

• Coordinate with content owners, vendors, IT, and regional teams.
• Track support tickets and learning requests.
• Support implementation of new learning solutions and enhancements.
  
  

Process Improvement

• Streamline learning administration processes.
• Support automation and system improvements.
• Identify opportunities to improve learner experience and operational efficiency.
  
  

The experience we're looking to add to our team:

• Bachelor's Degree in HR, Business Administration, Education, L&D, or a related field
• Experience: 5+ years of experience in Learning & Development, Learning Operations, LMS Administration, HR Operations, Training Coordination, or a related role.
• Experience administering Learning Management Systems (Workday Learning experience preferred).
• Experience coordinating training programs, learning activities, or employee development initiatives.
• Strong organizational skills with the ability to manage multiple priorities and stakeholders.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, Zoom, and Teams.
• Experience creating reports and analyzing learning data and metrics.
• Strong communication, customer service, and stakeholder management skills.
• Attention to detail with the ability to maintain accurate records and data quality.
• Experience supporting learning technologies, digital learning content, or learning platforms is an advantage. Knowledge of Articulate RISE, Canva, Adobe, etc is an advantage
• Familiarity with learning administration, learning governance, and content lifecycle processes is preferred.
  
  

What you'll receive for the great work you provide:

• Health Insurance
• PTO
  
  

RR03

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [Confidential Information] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).