Learning Management System Administrator

About NIIT

At NIIT, we're transforming the way the world learns, for the better. That's why the world's best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

Link to our LinkedIn Page - https://www.linkedin.com/company/niit-limited/

Link for our website: https://www.niit.com/en/learning-outsourcing/

Overview

Learner Experience Learning Technology Design govern and supports the effective use of Instructure Canvas and LinkedIn Learning in the business. This ensures quality, consistency, and alignment with organisational learning goals. Our role includes setting standards, guiding design, and promoting Canvas and LinkedIn Learning use within the business. Ready Skills is a mobile learning platform that supports and logs learners skill development. This is a platform in use across our Apprentice and Graduate groups.

Objectives

We're seeking Learning Services (NIIT) to support across three learning platforms as part of their service offering.

1. Instructure Canvas - the full build and maintenance of courses in Instructure Canvas, including planning, design, development, testing, launch, and support. The role involves creating a structured course shell utilising DesignPlus (LTI add-on), integrating content and assessments, enabling reporting, and managing user enrolment. Technical and design expertise in Canvas, along with responsive support, are essential.
2. LinkedIn Learning - support LinkedIn Learning administration and support for the business, including general queries, learning pathway creation and campaign assistance.
3. Ready Skills creating and maintaining graduation logbook templates, query support and graduate onboarding/offboarding

These resources would be a complement to Learning Services as an offering for project support, while providing BAU administration support for routine activities. Training will be provided by Learner Experience, and access provisioned as required.

Canvas Deliverables

Planning

• Review the standardised scoping document
• Participate in stakeholder consultation
• Define scope, learner journey, key dates, and audience details.
• Support Learning Owner and SME engagement

Design

• Create storyboard course structure using existing templates
• Use approved designs/logo and colour palette.
• Build course layout (home, landing, resource, module pages).
• Configure features (discussions, quizzes, content)
• Confirm assessment strategy and reporting tools.
• Out of scope/Remain with Learner Experience Integrations, LTI set up, Credly Badging

Development

• Build Canvas shell based on final design, utilising Design Plus as an authoring tool (Canvas LTI)
• Populate content master (links, files, videos) as received from the customer
• Review and refine the course with stakeholder input.
• Approve page layout and linking cadence.
• Complete UAT documentation, testing on desktop, tablet, phone
• Support the Learning owner with a pilot with diverse users and gather feedback.

Deployment

• Finalise the course and advise the customer
• Enrol users

Support

• Provide ongoing support and issue resolution.
• Make course or content updates as requested
• Confirm project close-out and issue resolution

LinkedIn Learning Deliverables

General Queries Administration Support

• Provide guidance and support for learners and managers.
• Key Administrator for LinkedIn Learning

Content Curation

• Curate learning pathways or collections in consultation with business SME
• Recommend relevant pathways or collections in company campaigns
• Support Learning Technology Design with key improvement initiatives
• Ensure content aligns with organisational policies.

Reporting & Insights

• Generate usage and engagement reports for the monthly routine reporting
• Report and share insights with SMEs or Learning Owners

Ready Skills Deliverables

General Queries Administration Support

• Provide guidance and support for learners and managers.
• Key Administrator for Graduate support for ReadySkills

Logbook Support

• Create logbook templates in Ready Skills as per the final design (Graduate team)
• Update and maintain templates as required
• Create templates as per project requirements service line offering for broader business

Reporting & Insights

• Generate usage and engagement reports as required

SuccessCriteria

Canvas

Course Structure: Canvas reflects the agreed design and learner journey.

Content Integration: All materials (links, files, videos, assessments) are correctly embedded and functional.

Visual Design: Course branding (logo, colour palette, layout) aligns with expectations.

Functionality: Features (e.g.locked sections, discussion boards, reporting tools)operate as intended.

Assessment Strategy: Quizzes and external course links (LIL, LMS)are accessible and trackable.

User Experience: Pilot users report positive navigation and clarity during UAT.

Reporting: Dashboards and tracking tools provide accurate insights.

Launch Readiness: Course is finalised, communicated, and users are successfully enrolled.

Support: Issues are resolved promptly, and a clear engagement process is in place.

Linkedin Learning

General Queries: Queries are supported on time

Learning Pathways: Learning pathways are created as per the final approved designwith all content functioning

Reporting: Reports are generated on time each month for the reporting cycle

Ready Skills

Support: Queries are supported promptly.

Templates: Templates are created promptly and tested according to design. Templates are maintained, and UAT supported

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Thanks & Regards

GS Team, NIIT