Learning management /Learning Advisor- Top MNC'S

• Learning admin background required who has performed learning activities. Scheduling consists of taking client delivery information such as Course identification, dates, venue / location / capacity / preferred resources (Instructor, room etc.) and obtaining suitable information (such as instructor availability, venue availability) so as to publish a class schedule within a stated calendar period.
• Processes are defined to give step- by- step instructions on the interfaces, tasks and parameters to apply to the schedule. Class schedules are typically published on client systems (Learning Management Systems).

This role provides scheduling services for Learning Shared Services, follows all scheduling processes to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Services Management, Capability Management and the Scheduling Team Lead to identify and escalate client issues; obtains and confirms instructor and facility availability, and adds and amends schedule information to client / systems responding to changes (via e-mail / telephone) so as to maintain a current visible class schedule to the client.

Tools required: LMS - SABA/ Cornerstone

Ticketing Tool - ServiceNow