Job Description
Success is demonstrated by the ability to:
Independently build high quality learning assets from provided designs and content
Translate written learning content into engaging, accurate and learner ready materials
Use learning development tools efficiently to deliver at pace
Apply sound judgement around layout, structure, accessibility and learner experience
Collaborate effectively with Learning Content Designers and SMEs across regions
Learning Asset Development
Build learning assets based on provided learning designs, scripts and content outlines
Develop a range of learning materials, including:
Instructor led training materials (facilitator guides, participant workbooks, slides)
Digital and self paced learning assets
Job aids, quick reference guides and performance support tools
Video based learning assets (scripted and templated formats)
Ensure assets are clear, consistent, learner friendly and ready for deployment
Key skills: learning development, asset build, attention to detail, quality execution
Multi Format Learning Production
Translate content into appropriate formats based on delivery needs and guidance
Apply consistent layout, structure and formatting across learning assets
Adapt materials for different audiences, regions or delivery contexts when required
Support blended and campaign based learning solutions through asset production
Key skills: multiformat development, visual clarity, learner experience awareness
AI Enabled Content Development (Applied)
Use AI enabled tools to support:
Drafting and refining learning content
Creating content variations (e.g. shorter versions, different audiences)
Supporting video scripts, examples and practice elements
Apply human judgement to ensure accuracy, clarity and alignment with learning intent
Follow guidance and standards for ethical and responsible AI use
Key skills: AI assisted drafting, editorial judgement, responsible use of tools
Content Writing & Editing Support
Support learning content writing
Edit and refine learning content for clarity, consistency and learner focus
Adapt existing content into different formats (e.g. longform to job aid)
Maintain a clear, professional and learner centred writing style
Work with SMEs to rapidly translate subject matter content into learning assets
Key skills: learning focused writing, editing, adaptation
Collaboration & Global Delivery
Work closely with Learning Content Designers to clarify intent and requirements
Collaborate with SMEs and stakeholders as needed to validate accuracy
Operate effectively within global delivery models and time zones
Manage tasks and priorities to meet agreed delivery timelines
Key skills: collaboration, responsiveness, delivery discipline
Tools, Platforms & Quality Standards
Use learning development and authoring tools to build assets efficiently
Follow ERM learning design standards, templates and accessibility principles
Conduct quality checks to ensure accuracy, consistency and usability
Prepare assets for deployment via LMS/LXP or workplace platforms
Key skills: tool fluency, quality control, accessibility awareness
