Location- Bangalore- Jayanagar
Experience- 2-4 yrs
Budget- Max 6 LPA
Ideal candidate should be CPC certified & experience in LMS. Healthcare domain only
In This Role, You Will:
- Work closely with the Library (domain) team and relevant stakeholders to collect, curate, and structure Medical Coding and Payment Integrity learning content within the LMS. This includes content related to the claims lifecycle, payment accuracy, improper payment prevention, overpayment identification and recovery, fraud, waste, and abuse (FWA), regulatory and compliance requirements such as HIPAA, Information Security Management Systems (ISMS), and medical coding practices using industry-standard coding systems including ICD-10, CPT, HCPCS Level II, DRG-PCS, NDC, and other coding systems used in the US healthcare ecosystem. Content will be organized for effective assignment and consumption by both internal users and external business stakeholders.
- Drive AI-enabled learning by leveraging AI tools for training content creation, documentation, learning analytics, and automation, while enabling employees to adopt AI responsibly and effectively in learning and operational workflows
- Lead the setup, administration, and continuous improvement of the Learning Management System (LMS), including creation of structured learning paths, role-based curricula, assessments, certifications, and comprehensive reporting dashboards
- Develop, maintain, and update process documentation, workflows, product manuals, standard operating procedures (SOPs), and learning materials to ensure consistent knowledge transfer and operational readiness across teams
- Support induction and orientation programs by structuring onboarding content, learning paths, and milestones within the LMS to enable a smooth transition into role-specific responsibilities.
- Support and coordinate On-the-Job Training (OJT) programs by structuring learning plans, tracking progress, and capturing completion and readiness indicators in the LMS, in collaboration with business teams.
- Track learner progress, assessment outcomes, and certification completion using LMS reports and analytics, and proactively identify learning gaps to recommend targeted interventions
- Partner with business leaders and internal and external subject-matter experts to identify skill gaps and support the structuring, coordination, and continuous improvement of upskilling and development initiatives through the LMS.
Who We're Looking For:
- We are seeking a dynamic L&D Specialist with around 3 years of experience in learning and development, medical coding training, or related fields. The ideal candidate will have:
- A strong background in Life Sciences studies and experience in the US healthcare domain
- Hands-on experience with LMS setup, content creation, and learning program management
- Strong working experience with various AI tools for writing, editing, audio/video production, and content conversion
- Working knowledge of Payment Integrity concepts, denials management, and claims accuracy processes will be an added advantage.
- Excellent instructional design, documentation, and communication abilities
- Having a medical coding or related certification will be an added advantage
- Working knowledge of Search Engine Optimization (SEO) will be an added advantage
