Leadership & Behavioral Trainer

Company Description

Medusind is a leading provider of medical and dental billing and revenue cycle management services, working to maximize revenue and reduce operational costs for healthcare providers. With over 3,000 dedicated employees, including AAPC-certified coders, Medusind offers expertise across a wide range of specialties. The company's innovative technology solutions, such as MedClarity PM and PracticeGenie EMR, along with a client-focused approach, enhance efficiency and profitability for healthcare organizations. Serving over 6,000 healthcare providers from 12 locations across the US and India, Medusind is committed to delivering tailored, HIPAA-compliant, and effective solutions that address the changing needs of the healthcare industry.

Summary:

We are looking for a dynamic and passionate Leadership & Behavioral Trainer to join our Learning & Development team. The role is responsible for designing, developing, and delivering high-impact behavioral and leadership development programs that build the capabilities of individuals across various levels of the organization.

The ideal candidate brings deep expertise in behavioral and leadership concepts, engaging facilitation skills, and the ability to create immersive learning experiences that drive change and performance improvement.

Facilitate engaging and interactive behavioral and leadership training programs across levels, including emerging leaders, mid-level managers, and team leads.

Adapt training style and methods to suit different audiences, learning preferences, and organizational needs.

Deliver high-impact presentations and experiential sessions using case studies, role plays, and simulations.

Create customized learning content, training decks, facilitator guides, and participant workbooks.

Develop blended learning journeys that incorporate classroom, virtual, and on-the-job learning elements.

Collaborate with internal stakeholders to co-design learning interventions tailored to business contexts.

Collect feedback from participants and stakeholders to improve learning effectiveness.

Contribute to pre- and post-program assessments, reflection tools, and learning reinforcement plans.

Measure learning outcomes and behaviour change through post-session evaluations and pulse checks.

Coordinate training logistics including scheduling, communication, and resource management.

Work with internal and external facilitators and vendors where needed.

3 to 5 years of experience in facilitating leadership and behavioral training programs.

Strong command of behavioral science, adult learning principles, and leadership development models.

Excellent facilitation, storytelling, and communication skills.

Ability to deliver high-impact training sessions, both in-person and virtually.

Experience with content creation

Preferred Qualifications:

• Certification in behavioral or psychometric tools (e.g., DISC, MBTI, 360 Feedback) is a plus.
• Exposure to blended learning, coaching techniques, or instructional design methodologies.
• Experience in corporate training environments or consulting firms.

What Medusind Offers:

• An opportunity to impact the learning journey of leaders across the organization
• A collaborative environment that values creativity and continuous improvement
• Professional development and certification support
• Competitive compensation and benefits package