Job Description
Job responsibility
Lead Core Site to manage Voice Network Operation with complete understanding of Voice Network KPIs, Ensuring smooth Operations 24*7.
Major Responsibilities Include
- POI Handling (Commissioning/ Augmentation, Outages) & ensuring smooth co-ordination with Private Operators/ BSNL & MTNL
- Collaborate with NOC to ensure Network stability and high-quality service delivery.
- Spare Management with R&R for all Core Devices.
- Ensuring testing for New Series across operators.
- Ensuring Timely closures of Financials with BSNL/MTNL.
- DOT & Term cell audit handling
- Evaluate and implement technologies or upgrades for voice core networks to enhance operational capabilities and service quality.
- Co-ordination with OEM ensuring services as per signed SOW with them.
- Ensuring Site Hygiene for Core Network and Network uptime as per KPI
- Service Migration across Voice Core Technologies.
- Ensuring proper testing of Patches and timely Upgrades.
- Maintaining compliances of Node & CDR Backup
- Process review & improvement
- Project Management & Collaboration in Circles
- Managing best practices and ensuring handling services under converged Voice services.
- Audit Handling (DOT, Term Cell & Internal External RA & etc.)
- Team Productivity monitoring and Skill enhancement support.
Span of control: TTL
Key Customer NOC, NW Planning, CSO, SCM, Finance
Necessary Preferred
Skills
- Over 7+ years of experience in Voice & VAS core domain.
- Strong understanding of project management, customer service, and technical knowledge voice core network elements, including NGN, IMS MGW, IMS, SBC, IN, STP & SMSC
- Excellent problem-solving, leadership, and communication skills.
- Proficiency in network monitoring and troubleshooting tools (e.g., Wireshark, Tektronix)..
- Experience with VoIP, SIP Trunking, and other IP-based communication systems.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Project management experience.
- Innovative thinking for analysing customer issues and resolution.
- Team Handling
Qualification PGDM/B.E./B.Tech (Telecom/Communication/Instrumental)
Overall Work Experience Over 15 years of experience
Behavioural Attributes
- Positive thinking
- Willingness to work in a competitive environment.
- Customer centric
- Team player
- Good listener
About Us
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country's leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India's leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
