Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose people then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About UKG
At UKG (Ultimate Kronos Group), our purpose is people. We build human-centered HR, payroll, and workforce management solutions that empower millions of users worldwide. Our teams are passionate about designing inclusive, intelligent, and intuitive products that transform how organizations care for their people. Join us as we advance the future of work through exceptional design and technology.
Role Overview
We are seeking an experienced and strategic Lead UI & UX Designer to drive the design of intelligent, human-centered enterprise experiences. In this role, you will partner closely with global UX, product, engineering, and AI teams to co-create solutions that improve how users interact with AI-driven workflows and proactive systems. You'll play a critical role in ensuring consistent, accessible, and delightful experiences across UKG's suite of platforms.
This position balances strong hands-on design execution with strategic influence, enabling you to shape product direction and champion design best practices across the organization.
Key Responsibilities
- Product Influence & UX Strategy
- Contribute to the product vision and roadmap by identifying key user problems and framing impactful design opportunities.
- Influence feature prioritization by advocating for user needs, especially around agent-based and AI-enhanced interfaces.
- Intelligent Experiences & System Thinking
- Design proactive, predictive, and conversational UX patterns in collaboration with AI/ML teams.
- Leverage design systems and scalable frameworks to ensure consistent and high-quality experiences across platforms.
- Execution Excellence
- Lead design for complex product areas from discovery through delivery.
- Create user flows, wireframes, high-fidelity mockups, and prototypes that effectively communicate intent.
- Partner with accessibility teams to ensure WCAG compliance across all solutions.
- Collaboration & Mentorship
- Work closely with cross-functional peers in Product and Engineering to align on design decisions and deliverables.
- Mentor Senior and mid-level designers, providing constructive feedback and design critique.
- Design Ops Contribution
- Help improve processes, documentation, and team rituals that contribute to operational design excellence.
Qualifications
- 10+ years of UX/product design experience, with at least 2+ years at a senior or principal level in enterprise environments.
- Strong track record of delivering complex, scalable design solutions across web and mobile platforms.
- Experience designing AI-powered or agent-led user experiences is highly preferred.
- Proficiency with Figma, design systems, and prototyping tools.
- Excellent storytelling, presentation, and facilitation skills.
- Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science, or related field.
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [Confidential Information]
