Company Profile
Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job Description
UX Leadership
- Define and drive the UX vision, strategy, and roadmap for digital HVAC products and interfaces in collaboration with business units.
- Lead UX/UI design for B2B and B2C websites, ensuring intuitive navigation, responsive design and conversion optimization.
- Collaborate with product management, R&D, marketing, and development teams to deliver seamless digital experiences aligned with business goals.
- Communicate design rationale and user insights effectively to senior leadership.
- Drive continuous improvement through user feedback, analytics, and A/B testing.
Design System & Governance
- Maintain and evolve the design system to ensure consistency across digital platforms.
- Establish design standards and best practices for scalable web experiences.
Research & Insights
- Conduct and guide UX research to understand user needs and behaviors across digital touchpoints.
- Translate insights into actionable design strategies that enhance usability and engagement.
Cross-functional Collaboration
- Partner with stakeholders across marketing, engineering, and product to align design strategy with business objectives.
- Facilitate design reviews and workshops to foster shared understanding and innovation.
Strategic Impact
- Advocate for user-centered design and communicate design value to leadership.
- Influence product roadmaps and contribute to long-term experience strategy
IoT/Controls experiences UX (Secondary Focus)
- Support UI/UX design for smart thermostats and other IoT/Controls experiences, ensuring intuitive interaction and visual consistency.
- Collaborate with hardware, industrial design, mobile app and embedded software teams to align digital and physical experiences.
Qualifications
Education: Bachelor's or Master's degree in User Experience Design, Interaction Design, Human-Computer Interaction, or Digital Product Design.
Additional certification in Design Thinking is an added advantage.
Experience:
- 12+ years of experience in UX/UI design, with a strong portfolio of web and digital product work.
- Experience in B2B and B2C digital marketing environments.
- Understanding of analytics platforms and conversion optimization techniques.
- Experience designing connected products, IoT interfaces, or industrial systems will be an added advantage
- Experience with HVAC, building automation, or similar domains preferred
- Proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping platforms.
- Experience in mobile app UI/UX design with responsive design, accessibility standards, and performance optimization.
- Familiarity with front-end development concepts (HTML, CSS, React, Swift UI, etc.) to ensure design feasibility.
- Strong communication and leadership skills.
Online Portfolio demonstrating design and UI/UX work
