Lead Technical Program Manager- Solution Analyst

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Job Description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Technical Program Manager within the Resiliency Technology and Corporate Technology teams at JPMorgan Chase, you will play a crucial role in an agile team dedicated to developing, enhancing, and delivering top-tier technology products in a secure, stable, and scalable manner. Your deep technical expertise and leadership skills will be instrumental in guiding innovative projects and promoting growth and innovation in a dynamic setting. You will be responsible for the successful delivery of complex technology products for the firm's Internal Audit function, using your understanding of agile delivery, technology principles, and customer needs to effectively manage resources, budgets, and high-performing teams to deliver business value. Your strong analytical reasoning and adaptability will be key in navigating ambiguity and change, ensuring that technology initiatives align with business objectives. Leveraging your advanced communication and stakeholder management skills, you will cultivate productive working relationships and influence decision-making while leading technology teams in agile methodologies. As a subject matter expert, your contributions will extend to the development of operational plans and risk management strategies, ensuring the highest level of quality and professionalism in product delivery.

Job Responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
• Identify and mitigate risks, proactively address potential roadblocks, and implement contingency plans to maintain project and program momentum.
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables ensure alignment with overall business goals by leveraging a deep understanding of business processes and methodologies.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
• Use advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of excellence and innovation within the team.
• Monitor project progress, adjust plans and schedules as needed, and provide regular status updates to stakeholders to ensure transparency and effective communication throughout the project or program lifecycle.
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards

• Demonstrate a proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.

Required Qualifications, Capabilities, and Skills

• 9+ years of experience, or equivalent expertise, in technical program management, leading complex technology projects and programs in a large organization.
• Experience leading multiple projects within an agile environment.
• Strong analytical skills and experience analyzing data to identify team effectiveness trends and areas for improvement.
• Strong communication and presentation skills, with the ability to explain findings and present recommendations to stakeholders at different levels of seniority.
• Experience resolving impediments strategically and tactically at scale while effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment.
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients to drive results.
• Exposure to modern engineering practices such as Unit Test-Driven Development, Acceptance Test-Driven Development, and Continuous Integration.
• Working knowledge of Agile and Scrum frameworks and their application in product development and delivery organizations.

Preferred Qualifications, Capabilities, and Skills

• Ability to leverage skills in coaching, facilitation, and conflict resolution across multiple agile teams.
• Agile training or certifications.