Responsibilities:
- Has deep knowledge about the Salesforce C360, Platform, Integration cloud
- Has solid understanding on Industry/Data Cloud +AI+CRM products
- Providing a smooth transition for the customer from pre-sales to post-sales
- Drive partners implementation aligned to customers transformational objectives
- Solve technical problems that might arise during the implementation
- Build proof of concepts to articulate how a problem area could be addressed
- Create integration, data migration and implementation strategies that maximise standard out of the box capabilities of the Salesforce platform.
- Collaborate with various internal teams of Salesforce to clear technical obstacles
- Highlight risks and create mitigation strategies that might derail the program
- Speak the language of the customer and understand their business and technical landscape deeply
- Collate assets and shares best practices across customers
Required Skills/Experience:
- 8-14 years experience implementing solutions on the Salesforce platform
- Hands on experience on the Salesforce platform is a must for this role
- Possess Salesforce Application & System Architect, Data Cloud , AI certifications or Industry Cloud Accreditation
- Have played a critical part of large transformational programs for customers in the past
- Extraordinary client facing skills with the ability to solve the clients needs and manage the program
- Detail-oriented individuals with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
- - Have thorough understanding of development methodologies like Agile, Waterfall