JOB DESCRIPTION
Are you ready to make an impact at DTCC
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The impact you will have in this role:
The Systems Engineering family is responsible for the entire technical effort to evolve and verify solutions that satisfy client needs. The primary focus is centered on reducing risk and improving the efficiency, performance, stability, security, and quality of all systems and platforms. The Systems Engineering role specializes in the analysis, evaluation, design, testing, implementation, support, and debugging of all middleware, mainframe, and distributed platforms, tools, and systems of the firm.
Your Primary Responsibilities:
- Support Microsoft Modern Management platforms which include Intune, SCCM, Cloud Management Gateway, Windows Autopilot, Co-management, MEM and Azure Application Portals.
- Support Microsoft Endpoint Configuration Managerinfrastructure and support components.
- Create Deployments/Collections/Applications within a Microsoft Endpoint Configuration Managerenvironment.
- Download and deploy Monthly MS Security Updates within Microsoft Endpoint Configuration Manager.
- Create automation scripts using PowerShell andor other scripting languages.
- Advanced queries ofConfiguration Manager Database to support.
- Provide 3rdlevel support for desktop support technicians.
- Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk escalates appropriately.
Qualifications:
- Minimum of 7 years of experience
- Bachelors Degree and/or equivalent experience
Talents Needed for Success:
- Minimum of 5-8 years experience of Microsoft Endpoint Configuration Manager experience.
- 5 years experience with Windows OS Platform management and support.
- Strong technical proficiency of architecture and supporting components of Microsoft Endpoint Configuration Manager in an enterprise environment.
- Advanced knowledge of server and client maintenance, troubleshooting, SQL query writing, SUP, and application deployments.
- Microsoft Endpoint Configuration Manager OSD (Operating System Deployment) technical experience is preferred.
- Windows 10/11 technical support experience with advanced knowledge of the Windows registry, file and folder security, local/domain user security, and operating system troubleshooting.
ABOUT THE TEAM
Enterprise Product & Platform Engineering transforms the way we deliver infrastructure to our business clients. A key construct of EP&PE will be the evolution of the IT Product Manager, who will partner with the Engineering organization, the Business Aligned Service Delivery organization, the DevSecOps organization as well as our operational support teams to ensure that this organization provides high quality, commercially attractive and timely solutions to support our business strategy.
