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Pay and Benefits:
This position works closely with application teams, infrastructure partners, security, and external clients to enable secure integrations, support onboarding, and maintain production stability for mission-critical data exchanges.
Your Primary Responsibilities:
Client & Application Support
Support client and application onboarding activities by providing secure connectivity patterns, testing support, and production readiness validation
Partner with internal application teams and external clients to diagnose issues, optimize configurations, and resolve integration challenges
Maintain strong service reliability and operational SLAs for critical business workflows.
Security, Compliance & Audit
Enforce secure file transfer standards including encryption in transit, strong authentication, key management, and least-privilege access
Support audit and regulatory compliance efforts by maintaining enforceable controls, evidentiary artifacts, and documented operational procedures
Collaborate with security and technology risk teams on reviews, remediation efforts, and control enhancements.
Lifecycle Management & Resiliency
Execute platform lifecycle activities including upgrades, patching and decommissioning of end-of-life components
Contribute to disaster recovery planning, failover testing, and resiliency improvements to meet defined RTO/RPO objectives
Drive modernization initiatives focused on automation, cloud integration, and improved observability.
Automation & Operational Excellence
Develop and maintain automation for onboarding, configuration management, monitoring, and compliance reporting
Improve operational processes by reducing manual effort, improving MTTR, and increasing platform transparency
Maintain and enhance technical documentation, runbooks, and standardized onboarding patterns.
Qualifications:
Minimum of 6 years of related experience
Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
.Strong experience with managed file transfer technologies such as:
.Experience supporting high-volume, mission-critical production platforms
. Familiarity with Linux platforms, scripting, and operational tooling for troubleshooting and automation
Professional Skills
. Strong analytical and troubleshooting skills for complex, multi-system issues
. Ability to collaborate effectively with application, infrastructure, security, and external client teams
. Experience working in regulated environments with strict audit, risk, and compliance requirements
. Clear communication skills and ability to document operational and technical processes
. Experience with cloud-integrated file transfer patterns
. Exposure to automation tools (e.g., Ansible, CI/CD pipelines, infrastructure-as-code concepts)
. Familiarity with enterprise monitoring, logging, or SIEM integrations
. Experience supporting disaster recovery and resiliency testing initiatives
To maintain strong alignment between IT and the business, we are bringing together all Solutions-focused teams under a unified technology organization, IT Solutions. The newly-formed IT Solutions department combines Application Development and Enterprise Application Support functions, allowing us to leverage synergies to support the Solutions business lines.
The Depository Trust & Clearing Corporation is an American post-trade financial services company providing clearing and settlement services to the financial markets.
Job ID: 149952029
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