Lead, Strategic Accounts

Lead, Strategic Accounts(Chennai/Delhi)

Be accountable for the commercial success and patient reach and experience of our portfolio within your assigned territory, with a focus on deep penetration of top accounts.

1. Revenue & Market Growth

• Target Achievement: Consistently meet or exceed annual revenue targets and New Patient Treatment (NPT) goals.
• Market Penetration: Execute aggressive growth strategies to increase market share within the top 10–20 critical Healthcare Professionals (HCPs) and key Strategic Accounts.
• Prescription Consistency: Develop and manage key prescribers for NexCar19 within each Strategic Account.

2. Patient Centricity & Support

• Enrollment Excellence: Ensure >90% of all eligible patients are enrolled in The Hope Initiative Patient Support Programs (PSPs).
• Journey Mapping: Utilize patient journey mapping to identify access gaps; engage at least 10 Category A & B HCPs with targeted services to resolve health system hurdles.
• Stakeholder Collaboration: Partner with Patient Navigators and 3rd party service providers to secure and streamline patient enrollment.

3. Strategic Account Management & Advocacy

• Institutional Partnerships: Establish formal partnerships with Strategic Accounts to institutionalize improvements in the patient journey for FY26.
• Customer Equity: Substantially elevate advocacy levels among the top 20 HCPs, positioning yourself as a trusted scientific and commercial partner.
• Clinical Standardization: Collaborate with the Medical team to implement Standard of Care (SOC) protocols and define optimal patient profiles for CAR-T therapy within accounts.

4. Medical & Scientific Leadership

• Knowledge Transfer: Drive belief and adoption of NexCar19 through superior scientific engagement.
• Technical Expert: Serve as the primary go-to for medical queries in the territory.
• Response Agility: Maintain a Turnaround Time (TAT) of <48 hours for basic medical requests and <2 weeks for complex specific projects.

5. Digital & Operational Excellence

• Digital Adoption: Achieve 100% implementation of all digital tools, data-capture frameworks, and dashboards provided by the Data & Digital Team.
• Compliance & Ethics: Maintain 100% adherence to UCPMP and internal guidelines. Ensure zero deviation findings in all audits.
• Administrative Diligence: Complete 100% of internal reporting, including expense management, call reporting, and mandatory training, on time.

Qualification & Experience:

• Bachelor's degree in Life Sciences, Pharmacy, or Business. MBA or MBBS/MD/PhD preferred.
• 10+ years in specialty pharmaceutical sales, preferably in Oncology, Hematology, or Rare Disease.
• Proven track record in Key Account Management and navigating complex hospital ecosystems.
• Strong understanding of Patient Support Programs (PSP).
• Abilities to work with data and adaptability to digital ways of engagement.
• Exceptional scientific acumen and the ability to discuss complex CAR-T data with KOLs.