Lead/ Sr. Lead - Talent Acquisition (Non-Tech)

About us

Launched in 2017, WeWork India is one of India's leading premium flexible workspace operators - GPTW certified (Nov 2024 Nov 2025, Dec 2025 Dec 2026). WeWork India has been the largest operator by total revenue for the past three fiscal years*. Since its inception, WeWork India has expanded across 8 cities in Chennai, New Delhi, Gurugram, Noida, Mumbai, Bengaluru, Pune, and Hyderabad, with 73 operational centres spanning 8.2 million square feet (as of December 2025). WeWork India has played a significant role in the growth of the flexible workspace sector and contributed to the evolution of its products and services, providing customised and curated solutions for various office space needs*.

For more information, please visit our website https://wework.co.in/

About the Role:

This isn't a generalist recruiting role. You'll own Community and on-ground hiring end-to-end building strong talent pipelines, partnering closely with business leaders across functions, and ensuring our spaces are staffed with people who truly deliver exceptional member experiences.

We're open to candidates who bring deep hiring experience in adjacent worlds - retail, facility management, property, SaaS customer success, or any multi-location, customer-facing business. If you understand what good service-oriented talent looks like and have hired at scale, you'll find your footing here quickly.

If you've thrived in high-velocity, multi-location hiring environments and know how to balance speed with quality, this role was built for you.

What You'll Do

Hiring Ownership

• Own end-to-end hiring across Community and Operations
• Build ready pipelines for new center launches and attrition backfills, prioritizing mandates based on business criticality and expansion plans
• Drive volume hiring through city-level campaigns, walk-ins, campus connects, and local sourcing without compromising on quality or cultural fit
• Assess candidates for role-specific competencies with a strong lens on service-first mindset, communication, and member-centric approach

Sourcing & Market Strategy

• Design and execute location-specific sourcing models - vendor partnerships, referral programs, and local community channels
• Provide stakeholders with market intelligence on salary benchmarks, talent availability, and hiring trends

Stakeholder Management

• Serve as a true hiring partner to business leaders across functions - not just an executor
• Set clear expectations on SLAs, timelines, and quality; hold both sides accountable

Candidate Experience

• Run structured interviews and manage end-to-end coordination, feedback closure, and offer negotiations
• Drive high offer-to-join ratios through proactive pre-joining engagement

Data & Process

• Own your numbers: time-to-fill, offer-to-join ratio, source effectiveness, and early attrition
• Keep ATS data clean, dashboards transparent, and processes continuously improving

You're a Great Fit If You Have:

• 6-8 years in non-tech recruitment, ideally hiring for Community, Retail, Hospitality, Facility Management, Real Estate, or Customer-Facing roles - or any environment where you've hired service-oriented talent at scale and across locations, or equivalent demonstrated experience
• A proven track record in volume and multi-location hiring
• Background in co-working, hospitality, retail chains, real estate, or related industry is a definite plus
• Sharp instincts for assessing behavioral competencies: customer obsession, ownership, communication, and problem-solving
• A data-first mindset and the ability to manage high hiring velocity without dropping the ball
• Strong stakeholder influencing skills - you can push back, align, and deliver
• MBA / PG in HR preferred; what matters more is your track record

Equal Opportunity Employer

WeWork India is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for our employees and members. Employment decisions are made without regard to race, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or other characteristics protected by law.

We expect all employees to embody our values, and all aspects of employment, including the decisions to hire and promote, are based on merit, competence, performance, and business needs.

Our total rewards philosophy is aimed at providing compensation that is competitive, performance-linked, and helps us attract and retain the talent we need to drive our business forward and serve our members. As part of WeWork India, our commitment to you is that you'll be surrounded by career opportunities in a culture that fosters collaboration, flexibility, and inclusion.