We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorganChase within the Infrastructure Platforms, youare an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
- Collaborate with product team to gather requirements and translate them into technical solutions. Implement and configure ServiceNow functionalities, including employee self-service portals, and automated workflows.
- Integrate ServiceNow with other systems and platforms as needed. Participate in troubleshooting and resolving various technical issues related to ServiceNow applications/ Custom processes.
- Develop and implement various solutions for managing software product lifecycle events within ServiceNow. Customize and configure journey modules to align with organizational goals and employee needs.
- Develop strategies for managing lifecycle events and employee journeys. Maintain and update ServiceNow configurations and documentation.
- Ensure compliance with best practices and standards in ServiceNow development. Provide technical support to team members in resolving various issues
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 6+ years applied experience
- This position requires experience with the following: ServiceNow platform, including its architecture, components, and capabilities ServiceNow's scripting languages,
- including JavaScript and Glide Scripts, for customization and automation configuring and customizing applications to align with specific business requirements integrating ServiceNow with other systems and tools,
- such as Oracle REST and SOAP APIs for seamless data exchange between systems, ensuring data integrity and consistency designing intuitive, re-usable and user-friendly interfaces and portals for service delivery
- data within ServiceNow, including data import and export, data transformation, and data quality management analyzing requirements including Service Configuration, Life Cycle Events, Journey Configuration,
Activities, Notification, and designing and developing scalable solutions troubleshooting and resolving issues within the Service Delivery module, ensuring optimal performance.
Preferred qualifications, capabilities, and skills
Minimum education and experience required: Bachelor's degree in Information Technology, Computer Science, or related field of study
