The Lead Professional Services Engineer is a senior technical role at Growfin.ai responsible for designing, building, and deploying enterprise-grade integrations on our in-house iPaaS (Spring Boot) that connect seamlessly with the core Platform. This role demands strong technical expertise, a deep understanding of platform capabilities and constraints, and the ability to work collaboratively with both internal teams and customer-facing counterparts. You will serve as a bridge between Professional Services and the Platform team, ensuring that custom solutions are efficient, scalable, and aligned with long-term product evolution. As a senior member of the team, you will lead by example, mentor junior engineers, and drive innovation in integration development.
Responsibilities
- Own the end-to-end build and deployment of integrations on the in-house iPaaS platform (Spring Boot).
- Translate high-level requirements gathered by Implementation Engineers into detailed Low-Level Designs (LLDs).
- Design and implement efficient, maintainable, and scalable integration workflows.
- Develop and maintain reusable components, libraries, and templates for faster delivery.
- Implement best practices for configuration management, code quality, and observability.
- Collaborate with the Platform and DevOps teams for smooth release management.
- Provide L2 support during UAT and Production, including bug triage, hotfixes, and CR refinements.
- Ensure solutions meet performance, reliability, and compliance standards.
- Document configurations, SOPs, and operational handoffs for long-term maintainability.
- Collaborate closely with the Platform team to understand existing features, limitations, and APIs relevant to integration development.
- Identify dependencies on Platform and Product features required for the upcoming customer onboarding, and proactively plan for them.
- Participate in design discussions and propose reusable enhancements that reduce long-term implementation effort.
- Work closely with Implementation Engineers to clarify technical feasibility, effort estimates, and timelines.
- Mentor and review work from junior Engineers in the team.
- Foster collaboration and shared learning within the Professional Services team.
Requirements
- Minimum 5 years of experience in software development, integration, or related technical roles.
- Strong proficiency in Spring Boot / Java, REST APIs, and Data Synchronisation.
- Hands-on experience with SQL and basic ETL processes.
- Hands-on experience with version control (Git), build tools (Maven/Gradle), and scripting (Bash, Python).
- Ability to create detailed and accurate Low-Level Design documentation.
- DevOps experience - Docker, CI/CD, logging, and monitoring are a plus.
- Strong analytical and debugging mindset; proactive in identifying risks or gaps early.
- Excellent written communication for design docs, SOPs, and solution notes.
- Effective stakeholder collaboration across Professional Services, Implementation, Platform, and Customer teams.
- Customer empathy - able to balance technical rigour with business urgency.
- Skilled in conflict resolution.
This job was posted by Lakshmi Priya from Growfin.ai.
