Job Description

We are looking for a skilled Lead / Senior Software Engineer to build, deploy, and refine Zuora billing solutions, working alongside various teams to support business growth.

Responsibilities

Partner with customers to collect requirements, develop solutions, and provide effort estimates
Work with Business Operations, Finance, and Business Analysts to identify and clarify business needs
Create and improve workflows that align with business objectives
Lead a small team, oversee deliverables, and maintain clear communication with all involved parties
Handle system development, testing, and deployment independently with minimal supervision
Diagnose and fix production issues and configuration problems tied to Zuora integrations and data flows promptly
Apply performance enhancements to keep systems running at peak efficiency
Assist the DevOps team with automating Zuora deployments and ensuring smooth production changes
Create and update technical documentation covering Zuora implementations, design specs, test plans, and user guides
Perform code reviews and offer technical mentorship to junior developers
Train and assist end-users and stakeholders on Zuora features and recommended practices
Attend regular stakeholder meetings to review project status, challenges, and resolutions

Requirements

5-15 years of IT experience, including a demonstrated history of implementing, sustaining, and enhancing Billing platforms
Solid grasp of the Zuora platform, Zuora Admin, Zuora objects, and APIs
Deep expertise in building and modifying Zuora Invoice templates, covering Payments, Bill runs, billing document posting, Invoice, CM, and HTML templates
Strong knowledge of Product Catalog, Charge Models, and managing the Subscription lifecycle, including creation, updates, renewals, and cancellations
Hands-on experience with Zuora Order line-item functionality, including setting up Order line-items and Invoice order line items
Capability in reconciliation and troubleshooting for month-end closing, plus bulk create/update/delete actions across multiple objects
Skilled use of developer tools and Postman
Background in integrating ecommerce platforms, payment gateways, data analytics tools, and tax systems, including Salesforce, Zuora APIs, and Payment Gateways
Comfortable working with Zuora Workflow to build new automated processes and refine existing ones
Strong understanding of Admin features and configurations, such as Roles, Permissions, and Billing templates
Capable of addressing daily questions and analysis requests from business, finance, dev, QA, and other teams
Awareness of Zuora product updates, industry trends, and best practices to maintain optimal system performance