Lead Scrum Master
Experience Range: 10 to 16 Years
Role Overview:
The Lead Scrum Master is a senior servant-leader responsible for driving Agile excellence across multiple Scrum teams within the Engineering technology group. This role provides strategic coaching, delivery enablement, and cross-team alignment while ensuring disciplined adherence to Agile frameworks and principles. The Lead Scrum Master will Mentor and coach other Scrum Masters, fostering capability growth and Agile maturity.
Key Responsibilities
1. Agile Leadership & Multi-Team Enablement
- Lead multiple Agile teams, ensuring successful delivery using Scrum/SAFe frameworks.
- Coach teams in Agile values, ceremonies, practices, and continuous improvement.
- Promote servant-leadership, collaboration, empowerment, and transparency.
- Ensure effective communication flow and visibility of progress.
- Serve as Agile ambassador across the portfolio for the organization.
- Enabling formal and informal training on Scrum, SAFe, and Lean practices.
- Develop coaching plans to uplift Agile maturity across teams.
2. Facilitation & Delivery Governance
- Facilitate key ceremonies: PI, Sprint Planning, Reviews, Retrospectives, Daily Scrums.
- Remove impediments proactively resolve conflicts.
- Drive healthy backlog practices with Product Owners.
- Track performance metrics and ensure reliable delivery.
- Facilitate stand-ups and resolve blockers.
- Lead refinement, planning, review, retrospective sessions.
- Facilitate cross-team alignment and dependency management.
- Conduct coaching sessions.
- Drive continuous improvement practices.
- Prepare delivery dashboards and insights for leadership.
- Guide team members and other Scrum Masters.
- Track sprint progress using Azure DevOps and other tooling.
- Active adoption of Copilot and agenting workflows for enhanced practices and tracking
- Understand and track the team productivity with matrices tooling and suggest improvements.
3. Stakeholder Management, Cross-Functional Collaboration and continuous Improvement
- Partner with Product, Engineering, QA, DevOps, and Architecture teams.
- Experiment with new processes and tools to enhance delivery efficiency.
- Lead improvement actions from retrospectives.
- Champion a culture of learning and experimentation.
- Influence leaders through data-driven insights.
- Manage escalations professionally and maintain trust.
Success Indicators
- Improved Agile maturity across Audit teams.
- High-performing, self-organizing teams.
- Strong coaching outcomes for direct reports.
- Predictable, transparent, and efficient delivery.
Qualifications
- 10-15 years of experience with deep Agile/Scrum/SAFe expertise.
- Minimum 7 years in the role of Scrum Master and similar.
- Strong experience with SAFe, Azure DevOps, CI/CD, and Agile engineering practices.
- Excellent communication, facilitation, and stakeholder management skills.
- Fluent in English with strong leadership presence.
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