Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.
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Job Summary
- The Quality Analyst, Lead oversees quality assurance execution across AI, automation, and integration initiatives delivered through Ventra's Global Capability Center. This role provides direction, prioritization, and oversight for quality activities while remaining hands-on in validating complex solutions. The Lead ensures consistent quality standards, supports delivery readiness, and partners with Engineering, AI, and Automation leadership to maintain high confidence in automated solutions.
Essential Functions And Tasks
- Lead quality assurance activities across multiple AI, RPA, and automation initiatives.
- Assign and prioritize testing work across Quality Analysts and Senior Quality Analysts.
- Validate high-impact or complex automation workflows and AI-driven solutions.
- Establish and reinforce quality standards, test practices, and validation approaches.
- Partner with Engineering, AI, and Product leadership to align on quality expectations and release readiness.
- Review defects, trends, and risks and drive resolution strategies.
- Support quality planning for new initiatives, enhancements, and platform changes.
- Ensure adequate test coverage across functional, exception, and failure scenarios.
- Provide coaching, guidance, and performance feedback to quality team members.
- Report quality status, risks, and readiness to delivery and leadership stakeholders.
Education And Experience Requirements
- Bachelor's degree in Information Systems, Engineering, Computer Science, or a related field preferred.
- Five or more years of experience in quality assurance, automation testing, or technology delivery roles.
- Prior experience in a lead or supervisory QA role preferred.
- Strong experience supporting RPA, AI, or integration-based solutions.
- Experience operating within a scaled delivery models is a plus.
Knowledge, Skills, And Abilities
- Ability to lead quality execution across multiple concurrent automation initiatives.
- Ability to balance hands-on validation with oversight and coordination responsibilities.
- Ability to communicate quality risks and recommendations to senior stakeholders.
- Ability to remain flexible and effective in a fast paced, delivery-focused environment.
- Strong leadership, organization, and prioritization skills.
- Strong analytical and problem solving capabilities.
- Strong understanding of automation platforms, AI workflows, and integration dependencies.
- Ability to read, understand, and apply applicable laws, regulations, and policies.
- Ability to communicate with diverse personalities in a tactful, mature, and professional manner.
- Ability to remain flexible and work within a collaborative and fast paced environment.
- Basic use of computer, telephone, internet, copier, fax, and scanner.
- Basic touch 10 key skills.
- Basic Math skills.
- Understand and comply with company policies and procedures.
- Strong oral, written, and interpersonal communication skills.
- Strong time management and organizational skills.
- Strong knowledge of Outlook, Word, Excel (pivot tables), and database software skills.
Physical Demands:
- 40 hours per week
- Occasional Standing
- Occasional Walking
- Sitting for prolonged periods of time
- Pushing and pulling movements - rarely
- Occasional Reaching -rarely
- Bending, twisting, and stooping - rarely
- Frequent hand, finger movement
- Use equipment such as copy, fax, and postage
- Communicate verbally and in writing
- Lift and/ or move up to 15 - 20 pounds
- Extensive use of computer keyboard and viewing of computer screen
- Specific vision abilities required by this job include close vision
Compensation
- Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons .
- This position is also eligible for a discretionary incentiv e bon us in accordance with company policies .
Ventra Health
Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.
Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at [Confidential Information] to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/.
Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.
