JOB DESCRIPTION
Are you ready to make an impact at DTCC
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension / Retirement benefits
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).
The Impact you will have in this role:
This role provides end-to-end product ownership and business analysis leadership for DTCC's Enterprise Resiliency Dashboard (ERD) and PagerDuty platforms. It is accountable for translating enterprise resiliency and incident-management needs into clear product direction, prioritized delivery, and measurable outcomes.
Your Primary Responsibilities:
- Own the product vision, roadmap, and backlog for ERD and PagerDuty.
- Lead business requirements discovery, documentation, and prioritization with full traceability.
- Develop UI/UX wireframes and mock-ups for application features
- Partner with Engineering on sprint planning, releases, and platform stability.
- Serve as the primary product interface for stakeholders and ensure governance alignment.
- Drive continuous improvement using incident data and platform metrics.
Qualifications:
- Minimum of 7 years of related experience
- Bachelor's degree preferred or equivalent experience
Talents Needed for Success:
- 7+ years experience in Product Owner, Product Manager, or Senior Business Analyst roles.
- Strong understanding of incident management, resiliency, and observability workflows.
- Experience owning cross-platform integrations and complex operational processes.
- Ability to lead and influence in a matrixed organization.
- Strong written and verbal communication skills.
