Lead Process Engineer

About us:

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn't happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target's global team and has more than 5,500 team members supporting the company's global strategy and operations

.
Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and wi

n.
About this opportuni

ty:The vision of the process engineering team is to add value to every process. In every engagement design/redesign a feasible process, recommend a viable product solution - to ease and elevate experiences for Vendor, TM and Guest. Think holistically, keeping retail fundamentals at the co

re.The Lead Process Engineer is an independent contributor that reports to the Director – Process Engineering. This role will work alongside team members from the business to understand the current state, upstream and downstream processes, then identify opportunities for improvement and make recommendations to policy, process and technology to impact business outcomes positively. Through their partnership with various cross functional teams this role will support key enterprise initiatives as well as build an environment that reinforces continuous improvement of business processes, increases consistency, reduces guest pain points and empowers other team members to enhance the value of the service they provide. This person will play a critical role in enabling leverage of intelligent automation tools (RPA, Chatbot, AI/ML, GenAI) to drive efficiency & guest experien

ce.
As a Lead Process Engineer, you will need to have the experience and skills

• to:Take a hands-on approach to conduct process diagnostics using lean and six sigma t
• oolsDrive A3 problem solving projects and conducting value stream mapping works
• hopsIdentify impactful opportunities for operational improvements across end-to-end value str
• eamsGather information and perform data analysis to evaluate best fit approach of either problem solving or process reimagina
• tionFacilitate journey mapping and human centred design thinking works
• hopsLead small and large project groups (junior to senior management) to drive changes that impact busi
• nessDeliver lean and six sigma trainings as ne
• ededUtilize problem solving efforts on key projects to improve quality, reduce cost and eliminate w
• asteRun working sessions with business stakeholders that drive conclusions, agreements and outc
• omesCreate regular reports on performance against project initiatives and g
• oalsTranslates business needs into requirements, respecting a guest-centric perspective and end-to-end design vis
• ion.Conduct cost benefit analysis for all recommendat
• ionsCoach process teams on standard lean systems, tools, techniques, mindsets and behav
• iorsCoach senior management and partner teams in the use of practice methodologies and t
• oolsWork with the Director of Process Engineering to develop and execute detailed work plans, schedules, project estimates, resource plans, and status rep
• ortsProvides leaders with project status updates, feedback, and appropriate reporting on key process focused object
• ivesCreate transformation road
• mapsPerform other related duties as assigned or requ

ired
Requirem

• ents:
  Master's Degree; from a prestigious institution like IIM, ISB would be pref
• erableBachelor's Degree; from a prestigious institution like IIT, REC or equi
• valentMinimum of 8 years of work experience in a process improvemen
• t roleLean 6 Sigma Black Belt Certified or has demonstrated knowledge of Lean and Six
• SigmaExcellent working knowledge of the Microsoft Office Suite (especially Powerpoint,
• Excel)Proficient with M
• initabKnowledge of Process Mining is an added adv
• antageAbility to effectively deliver outcomes for the activities and objectives listed