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terracegate

Lead Operations Associate Senior Associate

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  • Posted 2 days ago
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Job Description

Role Summary:

Terracegate is seeking a dynamic Associate/Senior Associate to own the end-to-end conversion of inbound leads into active client engagements. Focus on lead handling, client communication, proposal development, and deal progression. No lead generation responsibility.

Key Responsibilities:

  • Take ownership of all inbound leads from first contact to conversion
  • Conduct client calls to understand requirements, scope, and expectations
  • Drive structured follow-ups to maintain engagement and move leads forward
  • Schedule and manage client meetings across time zones; ensure calendar discipline
  • Manage complex calendars including external meetings weekly and recurring internal meetings
  • Prepare and circulate meeting agendas and detailed post-call notes
  • Translate client requirements into clear internal briefs
  • Develop customized proposals aligned with client needs
  • Draft contracts and support commercial documentation
  • Create and refine pitch decks and company presentations
  • Coordinate with internal teams to build accurate and compelling solutions
  • Ensure timely submission of proposals and responses
  • Track lead status, engagement progress, and conversion metrics
  • Maintain CRM hygiene and documentation of all interactions
  • Always ensure high responsiveness and professional communication

This is neither a sales-oriented nor a target-driven role.

MUST HAVE EXPERIENCE WORKING WITH GLOBAL CLIENTS

Required Skills and Qualifications:

  • 3-6 years in business development, account management, or client-facing roles

Proven experience in managing inbound leads and driving conversions

  • Experience in proposal creation, contract drafting, and client presentations
  • Experience supporting senior stakeholders or leadership teams preferred
  • Graduate degree required; MBA preferred

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About Company

Job ID: 148219567