Lead L3 Network Security Operations Engineer (Manager / Lead Level)
Location: Bangalore
Experience Required: 7+ Years
Shift Timing: 6:00 PM 2:30 AM
Job Purpose
The Lead L3 Network Security Operations Engineer plays a critical role within the Cybersecurity team, owning both operational excellence and forward-looking engineering enhancements. This role is ideal for professionals with strong hands-on network security operations experience and a proven track record in engineering delivery and automation-driven improvements.
Key Responsibilities
- Provide L3 operational support for complex network security incidents, including deep troubleshooting and resolution of high-severity issues.
- Design, configure, and manage advanced network security solutions, including:
- Firewalls (e.g., Palo Alto Networks)
- Zero Trust Network Access (ZTNA)
- Secure Web Gateways (SWG)
- Cloud Network Security solutions
- Drive continuous improvement by refining support methodologies, standardizing operational processes, and maintaining detailed documentation.
- Implement Infrastructure-as-Code (IaC) using Terraform (Terraform Cloud preferred) for provisioning and configuration management.
- Analyze network traffic patterns and security logs using SIEM tools such as Splunk.
- Manage patching, upgrades, and lifecycle management of network security infrastructure.
- Develop automation scripts and web services using Python and Bash.
- Work with Git-based source control and CI/CD systems (GitLab CI/CD).
- Perform event correlation, detection engineering, and monitoring using SIEM and observability platforms (e.g., Grafana).
Required Experience & Skills
- 7+ years of hands-on experience in Network Security Operations with strong engineering exposure.
- Strong experience with:
- Zscaler ZIA & ZPA
- Palo Alto Networks Firewalls
- Experience with (or similar technologies):
- Cloudflare (WAF)
- Cloudgenix (SD-WAN)
- Forescout (NAC)
- Tufin / AlgoSec (Firewall Orchestration)
- Hands-on experience with Public Cloud (AWS preferred).
- Strong knowledge of network protocols and security best practices.
- Experience with IaC frameworks (Terraform Cloud preferred).
- Experience with SIEM (Splunk), custom detections, and query management.
- Understanding of enterprise architecture across endpoint, network, and cloud systems.
- Bachelor's degree in Information Technology, Computer Science, or related field.
Soft Skills
- Excellent communication skills with ability to explain technical concepts to non-technical stakeholders.
- Strong analytical and problem-solving abilities.
- Excellent documentation and organizational skills.
- Ability to self-prioritize and manage uncertainty effectively.
- Experience managing stakeholder expectations in project delivery.
- Proactive learning mindset and adaptability to evolving security landscapes.
- Strong attention to detail in reviewing configurations and policies prior to implementation.
Why This Role
- Leadership-level ownership within Network Security Operations.
- Exposure to Zero Trust, Cloud Security, Automation, and IaC-driven infrastructure.
- Opportunity to drive engineering enhancements alongside operational excellence.
- Fixed shift model with defined working hours.
