Description and Requirements
Lead - HR Ops & Digital Excellence, Lenovo India
Opportunity to lead HR Operations for Lenovo India site while driving digital excellence through automation, process optimization and analytics. The role is responsible for improving HR service delivery, simplifying end-to-end people processes, implementing automation solutions, and enhancing employee and manager experience through data-driven continuous improvement. It will ensure consistent local HR service delivery in line with compliance requirements.
Key Responsibilities
HR Operations & Service Delivery
. Lead day-to-day HR operations across the employee lifecycle for Lenovo's India site.
. Ensure consistent local HR service delivery aligned with company policies and statutory compliance.
. Partner with HR Shared Services and COEs to deliver seamless employee support.
Technology Enhancements & Process Optimization
. Leverage AI and digital technologies to streamline HR processes and improve employee experience.
. Partner with the HR Shared Services team to drive Workday enhancements and workflow automations.
. Lead continuous improvement initiatives to simplify workflows, eliminate manual effort, and automate routine tasks.
. Identify opportunities to improve operational efficiency using Copilot, Power Platform, and other digital tools.
Wages & Payroll Management
. Oversee payroll coordination, salary administration, wages, and statutory deductions to ensure accurate and timely processing.
. Ensure compliance with applicable wage structures and statutory requirements.
. Collaborate with Finance and Payroll teams to validate payroll inputs and resolve discrepancies.
HR Analytics, Reporting & Data Management
. Develop and publish HR dashboards to track key people metrics and operational KPIs.
. Manage headcount validation, workforce reporting, and data accuracy.
. Provide timely employee data to external partners (Insurance, inFeedo, and other HR vendors).
. Generate insights that support business and HR decision-making.
HR Audit, Risk Management & Statutory Projects
. Lead HR audits, compliance reviews, and statutory inspections.
. Identify compliance gaps and drive corrective and preventive actions.
. Support strategic projects including Labour Code implementation and Employee Relations initiatives.
. Maintain accurate HR documentation and compliance records.
Employee Queries & Communication
. Manage employee queries across HR communication channels with a strong service orientation.
. Create and maintain SOPs, knowledge articles, and regular HR communications to improve self-service and employee awareness.
Experience & Qualifications
. 7+ years of experience in HR Operations, Shared Services, or HR Digital Excellence.
. Post Graduation in MBA (Preferred)
. Proven experience leading HR process improvement and automation initiatives.
. Strong understanding of HRIS (Workday preferred), payroll processes, compliance, and HR operational governance.
. Hands-on experience with Microsoft Copilot, Power Platform, ServiceNow, or similar workflow automation tools.
. Strong analytical, stakeholder management, verbal, and written communication skills.
. Excellent collaboration and cross-functional partnering ability.
Additional Information
Band: 7/8
Work Model: Hybrid
