Lead Manager / Manager, TAC Digitalisation & Capability Development

This position plays a key role in managing the TAC Sector Transformation Office's (TSTO) digitalisation and capability-development portfolio, with the aim of strengthening TAC operating capability and deliver measurable sector-wide uplift. The incumbent will utilise tools to identify capability gaps, prioritise interventions and shape transformation pathways across sector-specific projects.

The incumbent also leads digitalisation as an enabler for TACs under an integrated operating model, translating priorities and gaps into scalable digitalisation and capability-development interventions. The incumbent is accountable for programme design, TAC outreach and adoption, grant stewardship, partner management, and other implementation outcomes.

Job Responsibilities:

1. Digitalisation Portfolio Strategy & Programme Design

• Lead TSTO's integrated workplan and delivery roadmap across sector-specific digital projects, ensuring that portfolio priorities, emerging technologies and evolving TAC needs are addressed.
• Translate priorities, stakeholder feedback and programme evidence into targeted intervention pathways and capability uplift.

2. Digi-TAC 2.0 Programme & Grant Stewardship

• Drive the review and enhancement of Digi-TAC 2.0, translating inputs into solution-catalogue improvements.
• Work with the appointed technology partner and SBF stakeholders to maintain a relevant catalogue covering AI, workflow automation, data, cybersecurity and end-to-end implementation support.

3. Digitalisation Advisory & TAC Account Management

• Coordinate the advisory pipeline, ensuring that engagements produce actionable roadmaps, solutions, implementation pathways and capability transfer.
• Engage TAC leaders and secretariat teams to diagnose operational pain points, assess readiness, align stakeholders and support implementation follow-through.
• Leverage and refine TAC Capability Booster packages and other initiatives to help TACs integrate digitalisation with workforce development.

4. Adoption, Change Enablement & Capability Building

• Design and execute awareness, onboarding, training and change-enablement plans across the digitalisation portfolio.
• Curate workshops, Communities of Practice, case studies, playbooks and peer-learning opportunities that convert experience into reusable sector knowledge.

5. Integrated Delivery with SBF staekholders & Ecosystem Partners

• Act as TSTO's principal programme counterpart to SBF stakeholders, technology partners, vendors and relevant agencies for joint planning and execution.
• Convene delivery reviews, maintain clear records, and apply controls, escalation routes and decision logs.

6. OpsTech-TAC, Cybersecurity Lighthouse & Sector Projects

• Own TAC demand generation, cohort prioritisation, awareness, adoption and outcome reporting for OpsTech-TAC and Cybersecurity Lighthouse initiatives.
• Support the build-pilot-share-scale lighthouse model by capturing user feedback, implementation lessons and reusable practices to scale up TAC sector transformation efforts.

7. Performance, Governance & Funder Reporting

• Develop and maintain portfolio dashboards and reporting mechanisms that track Digi-TAC 2.0 adoption, AI implementation, capability-development outcomes, and other agreed TAC priorities.
• Prepare updates, papers and recommendations for TSTO leadership, SBF management and other stakeholders.

8. Procurement, Partner & Resource Management

• Develop scopes of work and performance expectations for consultants, partners and vendors.
• Manage delivery dependencies, contracts and service performance.
• Undertake related assignments supporting TAC sector transformation as required.

Job Requirements:

Core Competencies

• Degree in Business, Information Systems, Digital Transformation, Engineering, Public Policy, Economics or a related discipline with 4 to 8 years of relevant working experience.
• Excellent written, verbal and presentation skills.
• Able to analyse qualitative and quantitative evidence and translate findings into programme improvements.
• Strong attention to accuracy, data integrity and outcome-based reporting.
• Professional certifications such as PMP, PRINCE2, Agile/Scrum, Prosci/ACMP, business analysis, product management, or cybersecurity fundamentals are advantageous.

Other Competencies

• Experienced in digital transformation, programme management, capability development, industry transformation or related fields.
• Working knowledge of AI-enabled process transformation, enterprise applications, cybersecurity and systems integration.
• Able to diagnose organisational needs, frame business problems, develop transformation roadmaps and translate user requirements into implementable programme or solution pathways.
• Able to lead multi-workstream programmes from design through implementation.
• Able to establish clear governance, accountability and programme records.
• Able to connect TAC operational needs, sector capability gaps and technology opportunities to practical programme choices and measurable outcomes.
• Strong interpersonal, facilitation and influencing skills, with the ability to align TAC leaders, government stakeholders, technology teams, consultants and vendors.
• Experienced in facilitating workshops, consultations, Communities of Practice or related capability-building engagements.