Lead, Learning Consultant

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

As a Consult Learning Partner at Kyndryl, you will support moderately complex client and business needs while managing small- to mid-sized learning initiatives. This role requires creativity and sound judgment to develop innovative solutions, coordinate planning efforts, and successfully execute programs. You will analyze performance metrics across multiple initiatives and translate data into actionable insights that inform and shape the organization's learning strategy.

In this role, you will also ensure seamless integration of training offerings into Workday, enabling employees to access and engage in development opportunities.

Key Responsibilities

• Support the design, development, implementation, and continuous improvement of key instructional design programs and learning initiatives, ensuring alignment with business objectives, learner needs, and organizational standards.

• Manage the migration of training data from external vendors into Workday, ensuring accurate tracking of completions, reporting, and maintenance of training and user records

• Coordinate end-to-end logistics for learning events, including scheduling, enrollment tracking, assessments, reporting, and stakeholder communications

• Forecast training demand in collaboration with internal operations teams and external vendors

• Partner with Learning Business Partners to gather and analyze data for quarterly planning, and execute training plans based on identified needs

• Coordinate onsite training events with external venues and oversee successful delivery

• Optimize the use of training resources while providing guidance and informal leadership within the team

• Interpret customer needs, provide recommendations within your area of expertise, and take ownership of customer satisfaction and relationship management

• Travel domestically and internationally as required

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

You bring proven experience along with a growth mindset and a strong focus on customer success. You are collaborative, adaptable, and inclusive in how you work with others.

Required Skills, Experience and Circumstances:

• Bachelor's degree

• Minimum of 5+ years of experience in learning and development, training coordination, or program execution

• Strong analytical and problem-solving skills, including the ability to interpret data and forecast learning needs

• Excellent interpersonal and communication skills, with a professional presence when engaging stakeholders

• Ability to develop executive-level presentations and communications

• Proven ability to work effectively in team environments

• Proactive approach to learning new tools, technologies, and methodologies

• The desire and ability to travel globally to support program delivery up to 20%.

Preferred Skills and Experience:

• Familiarity with current learning technologies, e-learning development, and blended learning solutions.

• Proven track record in managing complex, cross-functional projects and programs.

• Ability to use learning analytics to inform decision-making and continuous improvement.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• A dynamic and inclusive work environment.

• The chance to work with a leading global IT services company.

Being You

The Kyn in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.