Lead Infrastructure Engineer (Storage & Backup)

Position Summary

The Lead Infrastructure Engineer (Storage/Backup) is responsible for the design, implementation, and operational support of enterprise storage and data protection platforms, with a focus on Dell EMC storage systems, NetApp and Veritas NetBackup. This role ensures high availability, performance optimization, and resiliency of storage and backup services across on‑prem and hybrid/cloud environments.

Primary Responsibilities

Storage Infrastructure Engineering

• Administer and support enterprise SAN/NAS storage environments (EMC PowerMax, NetApp, Isilon, etc.),

• Manage Cisco MDS SAN fabric (zoning, VSANs, trunking), perform capacity management, and optimize performance.

• Ensure availability, reliability, and performance of storage platforms supporting critical applications.

• Execute lifecycle management including firmware upgrades, patching, and health checks.

Backup & Recovery (NetBackup)

• Design, implement, and administer Veritas NetBackup (including Flex Appliances).

• Define and manage backup policies, retention schedules, and recovery procedures.

• Monitor and troubleshoot backup jobs to ensure SLA compliance.

• Perform restore validations, DR testing, and backup audits.

Data Protection & Disaster Recovery

• Develop and implement enterprise backup and disaster recovery strategies.

• Integrate backup solutions with virtualization (VMware).

• Support replication, archiving, and data lifecycle management initiatives.

Operational Excellence & Incident Management

• Lead troubleshooting, root cause analysis, and resolution of storage/backup incidents.

• Drive service reliability improvements and prevent recurring issues.

• Support 24x7 operations/on-call rotation as needed.

Capacity Planning & Performance Optimization

• Monitor storage utilization and forecast growth requirements.

• Optimize backup performance, deduplication, and storage efficiency.

• Plan and execute storage expansion and refresh activities.

Automation, Compliance & Documentation

• Automate storage and backup operations using scripting (PowerShell, Python).

• Maintain technical documentation, SOPs, and architecture diagrams.

• Ensure compliance with security, governance, and regulatory requirements.

Collaboration & Leadership

• Partner with cloud, virtualization, database, and application teams to deliver integrated solutions.

• Provide technical leadership and mentoring to junior engineers.

• Act as SME for enterprise storage and backup technologies.

Basic Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience).

• 8-10 years of experience in enterprise storage and backup engineering.

• Hands-on expertise with:

• Dell EMC, Pure storage platforms (PowerMax, NetApp, Isilon, Pure etc.)

• Veritas NetBackup (including flex appliance) administration and architecture