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Mphasis

Lead Infrastr Engineer

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Job Description

Job Description

Role: Project Coordinator

Location: Bangalore

Who are we looking for

An experienced Project coordinator to lead and manage a project for one of our clients. The Individual should be passionate about technology, experienced in administration and migration.

Technical Skills

  • Mandatory:
  • Minimum 5 Years Experience in Project coordination or Project support
  • Good knowledge on Change, Incident & problem management
  • Manage the app packaging requests through its entire lifecycle
  • Monitor & review the request and update the status to user on daily basis with ETA
  • Build relationships with the user to quickly understand requirements and business objectives
  • Coordinate with packaging team for package creation and monitor the SLA as well to complete the task.
  • Preparing SOP and creating KB article for newly found issues.
  • Updating daily task in SharePoint tracker at the end of the day.
  • Managing the crisis situations and work under pressure to resolve the problems.
  • Experience in Incident, Problem and Change Management process
  • Experience in any ticketing tools like SNOW, ITSM etc.

Behavioral Skills

  • Resolve process issues of projects and explore alternate designs
  • Good communication and people skills
  • Work as Team Leader and fosters teamwork by inter-group coordination within the modules of the project.
  • Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
  • Train and coach members of project groups to ensure effective knowledge management activity.

Qualification

  • Flexible in supporting any shifts ( 24/7) Including Night Shift.
  • Education qualification: B.Tech, BE, BCA, MCA, M. Tech or equivalent technical degree from a reputed college

More Info

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About Company

Job ID: 147314085

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Bengaluru, India

Skills:

PowerShellVb ScriptingNumecent Cloud Paging CP PackagingCitrix EnvironmentAPPV Management consoleApplication Packaging on WindowsIncident Problem and Change Management processApplication virtualization using Microsoft App-v SequencerMSI Application packaging using AdminstudioApp-V environment