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Elevation Capital

Lead - Human Resources (Hospitality / Retail Experience)

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Job Description

This role is with one of our portfolio company

Responsibilities:

Culture & Engagement

  • Redefine, communicate, and implement company culture across teams
  • Build rituals and programs that embed cultural values in daily work
  • Drive employee engagement initiatives to improve belonging and motivation

Talent Acquisition

  • Overhaul and speed up the hiring process in collaboration with the TA team
  • Drive structured hiring for leadership and business-critical roles
  • Implement modern, data-driven recruitment and onboarding processes

Performance & Growth

  • Institutionalize a fair and continuous performance management system
  • Develop learning, development, and upskilling programs for all levels
  • Define org structures, career paths, and development frame works

People Operations

  • Design and improve HR systems, tools, and policies for scalability
  • Ensure compliance with labor laws and maintain a healthy workplace
  • Manage compensation, benefits, and retention strategies

Leadership

  • PartnerServe as a trusted advisor to the founders and leadership team
  • Help managers become better leaders through coaching and enablement
  • Use data and insights to guide decision-making and measure success

Requirements:

  • Business-oriented problem-solving mindset
  • 8-15 years of HR experience in hospitality or retail industry
  • Proven track record of setting up and scaling HR functions
  • Strong experience in both strategic HR and hands-on execution
  • Excellent communication and leadership skills
  • High empathy, integrity, and bias for action

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About Company

Job ID: 145540009

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