Job Description
Role: Lead – Talent Experience
Experience Range - 6 to 8 years
Location: Bengaluru
What You'll Do
We're MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we're all united in the vision to lead the programmatic industry and make it better.
As a Lead – Talent Experience, you'll have the chance to:
- Business Partnership & Advisory
- Serve as a trusted advisor to senior managers, offering guidance on complex people issues, performance, culture, and team dynamics.
- Influence leaders through data insights, trends, and diagnostics from engagement, attrition, capability gaps, and workforce analytics.
- Provide strategic recommendations to strengthen organizational effectiveness, productivity, and talent depth.
- Employee Relations & Case Management
- Lead resolution of sensitive and complex ER cases, ensuring fairness, empathy, thorough documentation, and compliance.
- Coach employees/managers on conflict resolution, behavioral feedback, performance conversations, and early intervention.
- Partner with legal and global HR where escalations require policy interpretation or risk mitigation.
- Performance & Talent Management
- Support and coach managers on performance frameworks, capability expectations, and development plans.
- Drive talent reviews, succession discussions, and readiness pipelines for critical roles along with Senior Talent Partners.
- Partner with L&D teams to implement targeted interventions and capability development.
- Engagement, Inclusion & Employee Experience
- Lead action planning across business units based on engagement surveys and other listening/sentiment analysis tools.
- Identify micro-culture risks and design targeted interventions to strengthen inclusion and team effectiveness via structured HR connects.
- Drive DEI-aligned initiatives in partnership with global/local teams.
- Workforce Planning & Change Support
- Support/Implement organizational design changes, team restructuring, and role-mapping exercises.
- Guide managers during change cycles (team transitions, leadership changes, role shifts).
- Identify risks early and propose solutions to maintain business continuity.
- Stakeholder Collaboration
- Partner with Centers of Excellence (TA, L&D, Analytics, DEI) to deliver integrated people solutions.
- Ensure seamless employee experience across touchpoints by influencing shared services and global counterparts
Who are your stakeholders
- Service requirements of all departments in the COE Bangalore
- Closely work with key stakeholders & Global teams to align business and learning goals
What You'll Bring
Skills & Competencies
- Strong business acumen and ability to challenge leaders constructively
- High empathy and emotional intelligence
- Excellent judgement and ethical decision making
- Data-driven problem solving
- Conflict management and influencing ability
- Understanding of employment practices and HR policy interpretation
- Inclusive mindset and cultural sensitivity
- The Independent Voice - Brings the outsider's perspective to make the department and organization successful.
- Adopter of forward-thinking approaches and champion of business agility and methodologies
We've highlighted some key skills, experience and requirements for this role. But please don't worry if you don't meet every single one. Our talent team strives to find the best people. They might see something in your background that's a fit for this role, or another opportunity at MiQ. If you have a passion for the role, please still apply.
What's in it for you
Our Center of Excellence is the very heart of MiQ, and it's where the magic happens. It means everything you do and everything you create will have a huge impact across our entire global business.
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we're always moving towards becoming an even better place to work.
Values
Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.
- We do what we love - Passion
- We figure it out - Determination
- We anticipate the unexpected - Agility
- We always unite - Unite
- We dare to be unconventional - Courage
Benefits
Every region and office has specific perks and benefits, but every person joining MiQ can expect:
- A hybrid work environment
- New hire orientation with job specific onboarding and training
- Internal and global mobility opportunities
- Competitive healthcare benefits
- Bonus and performance incentives
- Generous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.
- Employee resource groups are designed to connect people across all MiQ regions, drive action, and support our communities.
Apply today!
Equal Opportunity Employer
