Lead Generation & Revenue Operations Manager

Company Description

Kutumb integrates workspace, workforce, facilities, and operations into a unified system, enabling modern enterprises to run with streamlined processes instead of disconnected systems. From setup to day-to-day operations, Kutumb builds fully functional business environments with standardized systems, operational clarity, and scalable execution frameworks. Our all-in-one approach helps enterprises and multi-location businesses achieve consistency, accountability, and sustainable growth.

About the Role

Kutumb is looking for a highly driven Lead Generation & Revenue Operations Manager to lead the pre-sales function and manage the end-to-end revenue pipeline. This is a hybrid role requiring both leadership and hands-on execution. You will manage a team of Pre Sales Executives while actively qualifying leads, driving outreach initiatives, and ensuring pipeline efficiency. The role acts as a key bridge between marketing, telecalling, and the core sales team.

Key Responsibilities

● Lead, mentor, and manage the Pre Sales team with clear targets, regular reviews, and performance tracking

● Qualify inbound and outbound leads using frameworks like BANT and ensure seamless handover to the sales team

● Coordinate with marketing and content teams for timely follow-up on MQLs generated through campaigns, webinars, and paid channels

● Manage telecalling operations including data preparation, calling scripts, objection handling, and escalation processes

● Own and maintain the outreach database including segmentation, enrichment, deduplication, and compliance with GDPR, DPDP, and CAN-SPAM regulations

● Procure and manage prospect databases and third-party data tools within allocated budgets

● Act as the primary HubSpot administrator managing workflows, sequences, pipelines, automations, and reporting dashboards

● Build and maintain reports for leadership to track pipeline health, conversion metrics, and team performance

● Collaborate closely with marketing, telecalling, pre-sales, and sales teams during GTM planning and campaign execution

Tools & Platforms

CRM: HubSpot (Mandatory), Salesforce

Data Procurement: Apollo.io, ZoomInfo, Lusha, LinkedIn Sales Navigator

Data Enrichment: Clearbit, Clay, Hunter.io, Phantombuster

Outreach & Sequencing: Instantly, Smartlead, Salesloft, Lemlist

Productivity: Google Sheets, MS Excel, Google Workspace

What We Are Looking For

● 3–6 years of experience in pre-sales, inside sales, or revenue operations within a B2B environment

● 1–2 years of team handling or leadership experience

● Strong hands-on expertise in HubSpot workflows, sequences, reporting, and pipeline management

● Good understanding of lead qualification frameworks and outbound outreach best practices

● Experience managing telecalling workflows, outreach databases, and lead procurement tools

● Excellent communication and stakeholder management skills

● Prior SaaS or high-growth startup experience is preferred

Key KPIs

● Leads qualified per week/month

● Lead-to-opportunity conversion rate

● MQL follow-up SLA adherence

● Outreach reply and connect rates

● Telecaller conversion performance

● CRM data quality and hygiene score

● Pipeline value contributed through pre-sales

Compensation

Budget: Up to ₹7 LPA + Performance Incentives