CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit www.cbts.com.
OnX is a leading technology solution provider that serves businesses, healthcare organizations, and government agencies across Canada. OnX combines deep technical expertise with a full suite of flexible technology solutions—including Generative AI, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, OnX delivers comprehensive technology solutions for its clients transformative business initiatives. For more information, please visit
www.onx.com.
- Key Responsibilities:
- Lead design, configuration, deployment and optimization of network infrastructure, routing policies and segmentation.
- Perform advanced troubleshooting, problem management, RCA, performance optimization and escalations handling.
- Support network upgrades, migrations, patching, software upgrades, capacity management and resilience improvements.
- Implement network security controls, ACLs, firewall policies, zero trust segmentation and access governance.
- Ensure end-to-end network observability, monitoring integration and proactive detection of performance degradation.
- Create and maintain network architecture documentation, operational runbooks and engineering standards.
- Provide technical SME support for new solutions / presales sizing and infra transformation initiatives.
- Key Performance Indicators (KPIs):
- Network availability and performance SLA adherence
- MTTR & incident resolution effectiveness
- Network change success rate
- Network optimization gain metrics (latency, throughput, packet loss reduction)
- Control / policy compliance and standardization adoption
- Reduction in repeat network incidents
