Lead Cybersecurity Engineer

Cybersecurity at Providence is responsible for appropriately protecting information related to caregivers and affiliates, as well as safeguarding confidential business and patient information.

The Zscaler Engineer plays a key role in strengthening Providence's security posture by supporting and optimizing Zscaler security platforms used across the enterprise. This role will collaborate with Cybersecurity, Networking, and Cloud teams to ensure secure web access, application protection, and alignment with Providence's Zero Trust principles.

What Will You Be Responsible For

• Support, administer, and optimizeZscaler Internet Access (ZIA)andZscaler Private Access (ZPA)platforms.
• Manage traffic‑forwarding methods includingZscaler Client Connector (ZCC),PAC files,GRE/IPsec tunnels, and identity/authentication integrations.
• Configure and enhanceSSL inspection,threat protection,DLP, and access‑control policies.
• Maintain platform compliance by managing updates, patches, and vulnerability remediation in coordination with Zscaler Support.
• Develop and maintainrunbooks, technical documentation, workflow diagrams, and architecture references.
• Troubleshoot complex Zscaler, connectivity, and application‑security issues across hybrid and cloud environments.

What Would Your Work Week Look Like

• Partner with Cybersecurity, Networking, and Cloud teams to implement secure designs and validate Zscaler deployments.
• Perform configuration reviews, policy tuning, and continuous optimization of ZIA/ZPA services.
• Participate in Proof‑of‑Concept (POC) evaluations and assist in onboarding new features or Zscaler capabilities.
• Document system standards, reference architectures, and operational procedures for Zscaler technologies.
• Stay updated on emerging technologies (Zero Trust, SASE, cloud security patterns) and incorporate them into platform improvements.

Who Are We Looking For

• 3-5+ yearsof experience in network security, cloud security, or Zero Trust engineering.
• Hands‑on experience withZscaler ZIA/ZPA,ZCC agent, andGRE/IPsec tunnels.
• Strong knowledge ofDLP concepts, CASB technologies, and SaaS Security Posture Management.
• Understanding ofSASE architecture, network protocols, SSL/TLS inspection, and authentication flows.
• Familiarity withAzure, AWS, or GCPsecurity controls.
• Strong analytical and troubleshooting skills.
• Ability to collaborate across Cybersecurity, Network, and Cloud engineering teams.
• Preferred certifications: Zscaler (ZIA/ZPA), CCNP Security, CISSP, or equivalent.