Lead Consultant - Technical- Salesforce

Location: Hyderabad

Job Type: Full-Time

Experience: 7-12 Years in Salesforce

About Value Creed

Value Creed is a global consulting firm specializing in Energy Trading and Risk Management (ETRM) and Commodity Trading & Risk Management (CTRM) solutions. We help organizations across the energy and commodities sector drive digital transformation, improve operational efficiency, and optimize risk through innovative technology.

With a strong presence across North America, Europe, the Middle East, and Asia, we deliver end-to-end services including advisory, implementation, cloud enablement, and managed services. We are committed to providing scalable, future-ready solutions while fostering a culture of innovation, collaboration, and continuous learning.

Role Overview

We are seeking a Salesforce Lead Consultant operating at a Solution Architect level to drive technical excellence and lead multi-tier support functions.

In this role, you will design scalable Salesforce solutions, govern architecture, and establish L1–L3 support frameworks. You will act as a trusted advisor to clients, aligning technology solutions with business objectives.

The ideal candidate is a strong technical leader who can own end-to-end solution design, balance hands-on development with strategic decision-making, and effectively engage stakeholders to build client confidence.

Key Responsibilities

Solution Architecture & Leadership

• Design scalable Salesforce solutions and translate business needs into technical designs
• Define best practices and ensure architectural governance
• Provide technical leadership across teams

Support & Practice Setup

• Establish and manage L1–L3 support models, SLAs, and escalation processes
• Mentor teams and act as SME for complex issues

Development & Customization

• Lead development using Apex, LWC, and Aura
• Oversee configurations (objects, security, workflows, approvals)
• Ensure high-quality, maintainable code

Automation & Data Management

• Implement automation using Flows
• Manage data operations, governance, and integrity

Integration & APIs

• Design and implement REST/SOAP integrations
• Ensure scalable and reliable integration patterns

Performance Optimization

• Optimize queries (SOQL/SOSL) and improve system performance

DevOps & Deployment

• Manage CI/CD pipelines (Gearset, Copado) and Git-based version control
• Drive release and environment management

Testing & QA

• Ensure strong testing practices and high code quality
• Use logs and monitoring tools effectively

Future-Ready Implementation

• Prepare for Marketing Cloud, Commerce Cloud, and OmniStudio
• Stay updated with Salesforce releases and innovations

Required Skills & Experience

• 7–12 years of Salesforce experience, especially in Sales Cloud & Service Cloud
• Strong expertise in solution architecture and technical leadership
• Hands-on experience with Apex, LWC, Aura, integrations (REST/SOAP), and automation tools (Flows, Workflow, Process Builder)
• Familiarity with CI/CD tools and DevOps practices
• Strong problem-solving, stakeholder management, and communication skills
• Experience working in Agile environments
• Ability to own end-to-end solution design with a balance of development and architecture
• Exposure to Marketing Cloud, Commerce Cloud, or OmniStudio is a plus

Certifications (preferred):

• Salesforce Administrator / Advanced Administrator
• Platform App Builder
• Platform Developer I & II
• Sales Cloud Consultant