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Lead Consultant

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Job Description

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we dopowering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact

The Lead Consultant plays a pivotal role in guiding new and upgrading customers through the full project lifecyclefrom initial analysis and requirements gathering to solution design, implementation, and go-live support. This role is instrumental in defining and documenting client solutions via the Solution Design Document (SDD), ensuring alignment with business needs and technical capabilities. A key focus is leveraging deep expertise in Peppol standards and protocols to support e-invoicing implementations across B2B, B2G, and B2C environments. The Lead Consultant works closely with Project Managers to resolve technical challenges during testing and deployment phases and ensures a smooth transition to Business-as-Usual (BAU) operations managed by Delivery Managers.

What The Role Offers

  • Act as subject matter expert for OT Active Products.
  • Engage with new clients to capture and validate business and technical requirements.
  • Provide technical leadership in Peppol standards and protocols, including BIS specifications and AS4 messaging.
  • Define and document solution designs using the OT Active Product suite.
  • Build and configure environments to meet solution requirements.
  • Collaborate with implementation teams and clients throughout Solution Implementation (SI) projects.
  • Support Sales and Solutions Consultants with prospective client engagements.
  • Liaise with Product Development and Product Management teams on product issues, compliance, and change requests.
  • Provide guidance to implementation and mapping teams on Active Products (AIC/AO/AC).

What You Need To Succeed

  • Deep understanding of B2B/EDI/Supply Chain/ERP systems.
  • Proficient in Peppol BIS specifications and AS4 messaging protocols.
  • Knowledge of Peppol Access Point and SMP setup/integration.
  • Familiarity with connectivity protocols (FTP, HTTP, FTPS, SFTP, NDM).
  • Skilled in data analysis and reporting.
  • Proficient in MS Office tools (Project, Excel, PowerPoint, Outlook).
  • Understanding of industry file formats (EDIFACT, ANSI, ISO XML).
  • Fluent in English; additional European languages are a plus.

Unique Job Requirements And Characteristics

  • Working knowledge of OT product functionality, configuration, and testing.
  • Familiarity with B2B, B2G, and B2C e-invoicing practices and standards.
  • Understanding of implementation processes for OT products.
  • May require occasional international travel and collaboration across time zones.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [Confidential Information]. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

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About Company

Job ID: 144004503