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Inviting applications for the role of Principal Consultant - Lead Network Security Engineer - Firewalls (L2/L3 SME)
Responsibilities
Firewall Platform Operations
. Manage andmaintainenterprisefirewallestate in alignment withClientsecurity policies.
. Administer andmaintainPanorama centralized management.
. Perform backup and restore operations forfirewallconfigurations.
. Executefirewallrule modifications (additions, updates, deletions) per approved changerequests.
. Maintainfirewallauthentication and routing configurations where applicable.
Firewall Policy Governance & Hygiene
. Perform rule base reviews and optimization activities.
. Support periodic policy recertification and hygiene reviews usingFireMon.
. Identifystale, duplicate, or overly permissive rules andsubmitrecommendations through formal change processes.
. Ensure alignment with least-privilege network segmentation principles (as directed).
IDS/IPS & Threat Protection
. Support IDS/IPS functionality withinfirewallplatforms where in scope.
. Investigate andvalidatenetwork-based threat alerts.
. Tune security profiles and threat signatures as approved.
. Escalate complex threat scenarios toappropriate stakeholders.
Service Request & Change Management
. Fulfill firewall-related service requests within defined SLAs.
. Execute approved changes followingClientchange control procedures.
. Perform post-change validation and ensure ticket documentation includes evidence of testing.
. Coordinate changes with other towers (IAM, ZTNA, WAF, Cloud) whenfirewallmodificationsimpactdependent services.
Incident & Problem Management
. Participate in firewall-related incident resolution activities.
. Support service restoration and outage response forfirewalldisruptions.
. Provide RCA inputs for major network security incidents.
. Identifyrecurring operational issues and recommend corrective measures through formal channels.
Audit, Logging & Compliance Support
. Maintain sufficient operational artifacts to support audit requirements.
. Support periodic security audits and compliance reviews.
. Ensurefirewalllogs are available for SIEM ingestion as directed.
. Maintain updated documentation offirewallconfigurations, SOPs, and escalation paths.
. Provide reportinginputsfor monthly service metrics.
Explicit Role Boundaries
. This role does not own enterprise network architectureredesign.
. Strategicfirewallplatformselectionor redesign decisionsremainwithClientgovernance.
. Activities are limited to defined services within the Security Application Inventory.
Qualifications we seek in you!
Minimum Qualifications
. Bachelor's degree in Computer Science, Information Security, or equivalent experience.
. Preferred certifications:
o Palo Alto PCNSE
o Relevant network security certifications (e.g., CCNP Security)
. Experience supporting large-scale, regulated enterprise environments preferred.
Preferred Qualifications/ Skills
. Good years of exp on enterprise network security engineering experience.
. Strong hands-onexpertisein:
. Palo Alto Networks firewalls
. Panorama centralized management
. FireMonpolicy governance
. Experience managing:
. Rule base optimization and hygiene
. NAT policies and routing configurations
. VPN policy configurations (operational level)
. Authentication integrations (where applicable tofirewallplatform)
. Experience supporting IDS/IPS functions integrated withinfirewallsolutions.
. Strong knowledge of formal Change Management (CAB/MOC).
. Experience in regulated enterprise environmentsrequiringaudit evidence and documentation discipline.
. Familiarity with log management and SIEM integration (operational support level).
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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Job ID: 145576877