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the event designer

Lead Calling Executive

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Job Description

Job Opening: Lead Calling & Client Follow-Up Executive – Luxury Weddings

Company: The Event Designer

Location: Delhi NCR / Work from Office preferred

Salary: ₹20,000 – ₹25,000 per month + performance incentives

Experience: 1–3 years preferred

About the Role

The Event Designer is looking for a confident and well-spoken Lead Calling & Client Follow-Up Executive to manage incoming wedding leads. The main responsibility will be to call clients immediately after receiving inquiries, understand their requirements, qualify the lead, follow up professionally, and schedule meetings with the founders/team.

Key Responsibilities

  • Call new wedding leads within 5–10 minutes
  • Understand client requirements including destination, dates, guest count, budget, and services required
  • Follow up with leads through calls and WhatsApp
  • Schedule meetings with Sahil/Nishita or the senior team
  • Update lead status properly in CRM/Google Sheets
  • Reconnect with old and pending leads
  • Share daily calling and lead status reports
  • Coordinate with the internal team regarding lead quality and client requirements

Requirements

  • 1–3 years of calling, sales, client follow-up, or customer handling experience
  • Good spoken English and Hindi
  • Confident, polite, and professional communication
  • Experience in weddings, events, hospitality, luxury travel, real estate, or premium client servicing will be preferred
  • Must be disciplined with follow-ups and reporting
  • Comfortable using WhatsApp, Google Sheets, and basic CRM tools

Ideal Candidate

Someone who is fast in responding, confident on calls, polite with premium clients, organized with follow-ups, and able to convert inquiries into serious meetings.

Compensation

  • Salary will be ₹20,000 – ₹25,000 per month, depending on communication skills and experience. Performance incentives will be offered for qualified meetings and converted leads.

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About Company

Job ID: 149091457