Job Description

We are looking for a Lead Business Analyst - Telecom with Salesforce to lead requirements work and Scrum processes for a Fiber-focused application stream. You will coordinate stakeholders and engineering teams to deliver features through build, test, deploy, and maintenance with a focus on quality and predictability. Apply today to help keep releases moving on schedule

Responsibilities

Identify stakeholders and capture their input to define and clarify requirements
Sustain a crisp program-wide scope definition and keep it aligned across teams
Produce and maintain documentation that supports program and project management needs
Coordinate with software engineers, QA, product managers, and other engineering teams to deliver features through build, test, and on-time release
Run Scrum Master activities by monitoring schedules, spotting issues early, and communicating status and risks to stakeholders
Manage release schedules and milestone commitments to maintain strong delivery velocity
Contribute hands-on software development and project management support while coordinating cross-functionally and ensuring effective inter/intra team communications

Requirements

Bachelor's degree in a technical area or equivalent real-world experience
8+ years of IT experience overall, including 5+ years in Business Analysis, emerging technologies, or related technical fields
Solid experience in software development and overseeing end-to-end execution of programs spanning multiple engineering teams
Practical knowledge of Salesforce
Advanced knowledge of Agile software development methods
Proficiency as a Scrum Master facilitating and leading development sprints
English at B2 (Upper-Intermediate) or above for clear communication

Nice to have

Background in Network Engineering
Familiarity with OSS
Understanding of Salesforce (core clouds)
Qualifications in Software Engineering
Ability to work through issues in fast-moving, constantly changing environments while collaborating cross-functionally in integrated teams with technical and non-technical members
Strong verbal and written communication skills to translate technical concepts for non-technical audiences