Job Description: Business Analyst - Fraud Risk & Prevention (Wealth & Personal Banking)
Location: Pune / Chennai (Preferred)
Alternate Location: Bangalore (Exceptional Candidates Only)
Experience: 8-14 Years
About the Role
We are looking for an experienced Business Analyst with strong expertise in Fraud Detection and Prevention within the Wealth & Personal Banking (WPB) domain. The ideal candidate will possess a deep understanding of banking products, customer journeys, fraud risk management, and regulatory controls. This role requires close collaboration with business, operations, risk, compliance, and technology teams to deliver effective fraud prevention solutions and enhance customer protection.
Key Responsibilities
- Gather, analyze, and document business requirements related to fraud detection, fraud prevention, and risk management initiatives.
- Work closely with business stakeholders, fraud operations, compliance, risk, and technology teams to define and implement fraud control strategies.
- Analyze customer journeys and identify fraud vulnerabilities across various banking products and services.
- Develop business requirements, process flows, use cases, user stories, and functional specifications.
- Support fraud rule development, transaction monitoring initiatives, and case management processes.
- Conduct gap analysis, impact assessments, and requirements traceability for fraud-related programs.
- Assist in User Acceptance Testing (UAT), validation of fraud controls, and solution deployment.
- Monitor emerging fraud trends, risk indicators, and industry best practices to recommend process improvements.
- Facilitate workshops and stakeholder discussions to drive consensus and solution alignment.
Domain Expertise Required
Candidates should possess a strong understanding of fraud risks, controls, and prevention mechanisms across the following areas:
Payments
- Domestic and international payments
- Card transactions and digital payments
- Real-time payments and transaction monitoring
- Payment fraud detection and prevention controls
Customer Onboarding
- KYC and Customer Due Diligence processes
- Identity verification and authentication
- Account opening fraud prevention
- Customer risk assessment and monitoring
Lending
- Consumer and retail lending processes
- Loan application fraud detection
- Synthetic identity and document fraud
- Fraud risk controls within lending journeys
Wealth Management
- Wealth and investment products
- Client onboarding and servicing processes
- Account takeover and unauthorized transaction risks
- Fraud monitoring and prevention controls for wealth clients
Required Skills & Experience
- 8-14 years of overall Business Analysis experience.
- 2-5 years of hands-on experience in Fraud Detection and Prevention within the Banking or Financial Services industry.
- Strong understanding of Wealth & Personal Banking (WPB) business processes.
- Experience in fraud risk management, fraud controls, fraud operations, and fraud monitoring frameworks.
- Proven expertise in requirement gathering, process mapping, business analysis, and stakeholder management.
- Experience creating BRDs, FRDs, user stories, process flows, and functional specifications.
- Strong analytical and problem-solving skills with the ability to assess fraud patterns and risk indicators.
- Experience working in Agile, Scrum, or hybrid delivery environments.
- Excellent verbal and written communication skills.
Preferred Qualifications
- Experience working with fraud monitoring, case management, or transaction monitoring platforms.
- Knowledge of regulatory and compliance requirements related to fraud risk management.
- Exposure to digital banking, payments modernization, and customer risk assessment initiatives.
- Certification in Business Analysis, Fraud Risk Management, or Banking Domain will be an added advantage.
