How You'll Help Us Keep Climbing (Overview & Key Responsibilities)
Role Description
Lead Business Analyst – Commercialization Strategy, In-Flight Entertainment and Connectivity (IFEC) is responsible for assisting in the development of business analysis and strategic commercialization for IFEC. The role will assist with reporting mechanisms to track business goals and objectives, competitive analysis, formulation of commercial strategies. In addition, this role will play a key role identifying, evaluating, and developing the IFEC's business strategies to ensure Delta's IFEC industry leadership. The role is a combination between supporting commercial business strategies and long-term strategic planning.
Key Responsibilities
- Model development: assist with research and modeling of commercial structures and economics across IFEC properties
- Financial forecasting: assist with financial tracking/reporting, including ensuring fulfillment of contractual and business case tracking
- Conduct competitive research analysis
- Assist in the development of executive presentations
- Assist in the formulation of strategies including by not limited to – research, analysis and executive buy-in
Minimum Qualifications
What You Need To Succeed (Minimum Qualifications)
- Bachelor's degree in computer science, business, math, strategy, engineering or related field
- 7+ years of related experience required
- Strong modeling and analytical skills
- Entrepreneurial, change-striving, resilient spirit
- Strong organizational and time management skills: ability to meet deadlines
- Embraces diverse people, thinking and styles
- Consistently makes safety and security, of self and others, the prior
- Successful candidate must have a strong working knowledge of PowerPoint, Excel, and Word
- Exhibits curiosity and thinks creatively to help identify solutions
- High accountability for quality and accuracy of work
- Ability to communicate with precision, build trust and across cross-functional team
- Aware of current technology & trends
Behavioral Competencies
- Lead initiatives with high accountability, create a collaborative environment with a solution-based approach.
- Serve as a trusted advisor and mentor for the team offering technical advice.
- Ability to communicate with precision, engaging team and stakeholders to build trust and reliable working relationships across cross-functional teams and geographies enabling organizational alignment.
- Ability to set priorities with the team by understanding interdependence, inspiring team members with consistent focus, quality output, and timelines.
- Constantly keep oneself updated on current technology & trends to drive innovative decisions through piloting forward-thinking approaches to complex problems in one's own area of work.
- Inquisitive to understand customer priorities and business challenges while creating value for technical solutions.
What Will Give You a Competitive Edge (Preferred Qualifications)
- Previous modeling experience
About The Company
Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good.
In 2026, Delta was recognized by Fortune with a No. 11 placement on
Fortune's World's Most Admired Companies list. Delta is consistently recognized for industry excellence, recently being named the
top on-time airline in North America by Cirium for the fifth consecutive year, achieving the No. 15 spot on the
Fortune 100 Best Companies to Work For® list and placing No. 2 on
Forbes list of World's Best Employers 2025.
About The Delta Technology Hub (DTH), Bangalore
Delta has fast emerged as a customer-focused, innovation-led, technology-enabled business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a distributed team to create memorable experiences for customers.
Why join:
- Technology is a key enabler of the differentiated services that Delta provides. At the DTH, you get the opportunity to work on projects with a significant impact on business outcomes and customer experience.
- Deepen your knowledge by taking part in multifaceted learning and development programs –exposure to extensive internal and partner repositories, institutional affiliations, and industry SIG (Special Interest Groups) partnerships.
- Collaborate with research, innovation and IP co-development partners.
- Immerse yourself in an employee-centric culture.
- Develop deep and broad business acumen on airline operations while retaining focus on cutting-edge technology driven solutions.
- Avail a full range of benefits that support you and your family: Insurance, Commute, Meals, and Special Travel opportunities.
