Senior Business Analyst - Insurance Domain
Years of Experience: 8-10 Years
Job Summary: We are seeking a highly skilled Senior Business Analyst with extensive experience in the insurance domain. The ideal candidate will engage with stakeholders to gather requirements, document business processes, and support digital transformation initiatives. This role requires a strong understanding of insurance workflows, regulatory compliance, and the ability to translate business needs into functional specifications.
Job Description: Business Analyst Insurance (5 - 11 Years Experience)
Location: Bangalore
Experience: 5 - 11 Years
Domain: Insurance (Life & Annuity preferred)
Role Overview
We are looking for a seasoned
Business Analyst with strong Insurance domain expertise to drive business requirement analysis, solution definition, and stakeholder alignment across insurance transformation initiatives. The individual will act as a bridge between business stakeholders and technology teams, ensuring delivery of scalable, compliant, and high-impact solutions.
Key Responsibilities
- Business Analysis & Requirement Gathering
- Engage with business stakeholders (underwriters, claims, operations, finance teams) to understand requirements
- Conduct workshops, interviews, and requirement elicitation sessions
- Document BRDs, FRDs, user stories, use cases, and process flows
- Perform gap analysis between current and target-state processes
- Insurance Domain Expertise
- Work across key insurance value chain areas:
- Policy administration (New business, endorsements, renewals)
- Underwriting workflows
- Claims processing (FNOL to settlement)
- Billing & collections
- Ensure alignment with regulatory and compliance requirements
- Support ESG, risk, and reporting-related initiatives where applicable
- Solution Design & Stakeholder Management
- Translate business requirements into functional specifications
- Collaborate with solution architects and development teams
- Facilitate stakeholder sign-offs and manage expectation alignment
- Support product owners in backlog prioritization (Agile environments)
- Process Optimization & Transformation
- Identify automation and optimization opportunities
- Drive digital transformation initiatives (AI/Automation/Workflow)
- Recommend improvements in operational efficiency, turnaround time, and cost
- Testing & UAT Support
- Define test scenarios, review test cases, and validate functional outputs
- Support User Acceptance Testing (UAT)
- Ensure requirements traceability and defect resolution
- Documentation & Governance
- Maintain high-quality documentation standards
- Ensure traceability matrix (RTM) and audit readiness
- Support reporting and governance reviews
Functional Skills
Required Skills & Competencies
- Strong understanding of Insurance domain
- Exposure to platforms such as:
- Guidewire / Duck Creek / Sapiens / Majesco (preferred)
- Knowledge of:
- Claims lifecycle
- Underwriting processes
- Policy lifecycle
- Regulatory frameworks
Technical / Analytical Skills
- Experience with tools like JIRA, Confluence, Visio, MS Excel
- Ability to create process maps, data flows, and functional models
- Basic understanding of APIs, integrations, and data structures
Soft Skills
- Strong stakeholder communication and presentation skills
- Ability to work in cross-functional and global teams
- Analytical thinking with attention to detail
- Problem-solving and decision-making mindset
Preferred Qualifications
- MBA / PGDM / Bachelors in Engineering or relevant field
- Certifications:
- IIBA (CBAP / CCBA)
- Insurance-specific certifications (LOMA, CPCU, etc.)
- Experience in Agile / Scrum methodologies
Business Analysis,Insurance,Brd,Life Insurance,Agile,Life Insurance & Annuity
