Lead Automation Engineer

Lead Automation Engineer

Power Automate | Agentic AI | Workflow Platforms

Job Title

Lead Automation Engineer

Department

Digital Transformation / Enterprise Automation

Employment Type

Full-Time, Permanent

Experience Required

6 – 9 Years (Total IT) | Min. 4 Years in Power Automate

Location

Hybrid / On-Site

Reports To

Manager / Director – Automation & AI

Role Overview

We are seeking a highly experienced and technically proficient Lead Automation Engineer to spearhead enterprise-wide automation initiatives. The ideal candidate brings deep expertise in Microsoft Power Automate and a strong background across multiple workflow and RPA platforms. This role demands a forward-thinking professional who has hands-on experience building Agentic AI solutions and autonomous agent frameworks, enabling intelligent end-to-end process automation.

As a lead, you will be responsible for solution architecture, technical governance, team mentoring, and stakeholder engagement, driving measurable business outcomes through intelligent automation.

Experience Requirements

Total IT Experience

• 6 to 9 years of overall IT experience in automation, software development, or related technology domains.

Primary Skill – Microsoft Power Automate (Minimum 4 Years)

• Minimum 4 years of hands-on, production-grade experience with Microsoft Power Automate.
• Deep expertise in Cloud Flows, Desktop Flows (RPA), and Business Process Flows.
• Proficiency in building complex, multi-step automated workflows integrating Microsoft 365, SharePoint, Teams, Dynamics 365, and third-party applications via connectors and REST APIs.
• Experience with exception handling, approval workflows, adaptive card integrations, and scheduled automation.
• Knowledge of Power Automate licensing models, environment management, DLP policies, and CoE (Center of Excellence) toolkit.
• Hands-on with Power Automate Desktop for attended and unattended automation.

Additional Workflow & RPA Platform Experience

Candidates must have working experience with at least two of the following workflow and RPA platforms in addition to Power Automate:

• Pega BPM / Pega Robotic Process Automation
• Experience with Pega Platform for case management, decisioning, and automated process orchestration.
• Familiarity with Pega Workforce Intelligence and robotic automation capabilities.
• Appian BPM Platform
• Hands-on experience designing and deploying low-code process applications using Appian.
• Knowledge of Appian RPA, Records, and integration with enterprise systems.
• UiPath RPA Platform
• Proficiency with UiPath Studio, Orchestrator, and attended/unattended robot management.
• Experience with UiPath AI Center, Document Understanding, or Process Mining is a plus.
• Automation Anywhere
• Experience with Automation Anywhere 360 / A2019 cloud platform.
• Knowledge of Bot Insight, IQ Bot for intelligent document processing.

Agentic AI Knowledge & Experience

This role requires demonstrated experience in Agentic AI — designing, building, and deploying autonomous AI agents that can reason, plan, and execute multi-step tasks with minimal human intervention.

• Hands-on experience designing and developing AI agents using frameworks such as Microsoft Copilot Studio, Azure AI Agent Service, LangChain, AutoGen, CrewAI, or similar.
• Proficiency in building multi-agent orchestration pipelines where agents collaborate to accomplish complex workflows.
• Experience integrating LLMs (GPT-4o, Claude, Gemini, etc.) into automated workflows for intelligent decision-making, summarization, classification, and data extraction.
• Knowledge of tool-use, function calling, retrieval-augmented generation (RAG), and memory patterns for agent design.
• Experience building Copilot agents or Power Virtual Agent flows within the Microsoft Power Platform ecosystem.
• Ability to evaluate and mitigate AI agent risks including hallucination, loop detection, and safe task termination.
• Familiarity with agent observability, logging, and monitoring for production deployments.
• Understanding of prompt engineering best practices for agentic task decomposition and chain-of-thought reasoning.

Roles & Responsibilities

Technical Leadership

• Lead the design and delivery of end-to-end automation solutions across Power Automate and other platforms.
• Define automation architecture, integration patterns, and technical standards for the team.
• Conduct solution design reviews, code reviews, and enforce quality gates.

Agentic AI Development

• Architect and build autonomous AI agents integrated into business processes.
• Collaborate with AI/ML teams to embed LLM capabilities into automation pipelines.
• Prototype, test, and productionize agentic workflows with appropriate human-in-the-loop checkpoints.

Delivery & Governance

• Oversee end-to-end delivery of automation projects from ideation to production rollout.
• Manage technical risks, dependencies, and escalations across projects.
• Define and maintain automation CoE standards, reusable components, and best-practice playbooks.

Stakeholder Management

• Work closely with business analysts, process owners, and IT stakeholders to identify and prioritize automation opportunities.
• Present technical solutions, roadmaps, and ROI metrics to senior leadership.

Mentoring & Team Development

• Mentor junior and mid-level automation engineers in technical and best-practice areas.
• Conduct knowledge-sharing sessions, workshops, and internal training on Power Automate and Agentic AI.

Technical Skills Summary

Skill Area

Details

Primary Platform

Microsoft Power Automate (Cloud Flows, Desktop Flows, BPF)

Secondary Platforms

Pega, Appian, UiPath, Automation Anywhere (any two)

Agentic AI Frameworks

Copilot Studio, Azure AI Agent Service, LangChain, AutoGen, CrewAI

LLM Integration

GPT-4o, Azure OpenAI, Claude, Gemini — tool-use & RAG patterns

Microsoft Ecosystem

Microsoft 365, SharePoint, Teams, Dynamics 365, Azure

Integration & APIs

REST APIs, OData, Custom Connectors, OAuth 2.0, Webhooks

DevOps & ALM

Azure DevOps, Git, CI/CD pipelines, ALM Accelerator

Scripting

Power Fx, JSON, JavaScript, PowerShell (nice to have)

Process Excellence

BPMN, process mapping, automation ROI analysis

Education & Certifications

Education

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.

Preferred Certifications

• Microsoft Certified: Power Automate RPA Developer Associate (PL-500) — Strongly Preferred
• Microsoft Power Platform Fundamentals (PL-900) or Power Platform Solution Architect (PL-600)
• Microsoft Azure AI Fundamentals (AI-900) or Azure AI Engineer Associate (AI-102)
• UiPath Certified Advanced RPA Developer (UiARD) — if applicable
• Automation Anywhere Certified Advanced RPA Professional — if applicable
• Pega Certified System Architect (PCSA) — if applicable

Behavioral Competencies

• Strong problem-solving ability with a structured, analytical approach to complex automation challenges.
• Excellent verbal and written communication skills; ability to present to both technical and non-technical audiences.
• Demonstrated leadership in driving cross-functional collaboration.
• Continuous learner — proactively stays current with evolving AI and automation technologies.
• Entrepreneurial mindset — comfort working in fast-paced, Agile delivery environments.
• Strong attention to detail with a quality-first delivery philosophy.

Nice to Have

• Experience with Microsoft Copilot Studio for building enterprise copilots and custom agents.
• Exposure to ServiceNow, MuleSoft, or SAP BTP workflow capabilities.
• Knowledge of process mining tools (e.g., UiPath Process Mining, Celonis).
• Familiarity with Azure Logic Apps and Azure Functions for serverless automation.
• Understanding of AI ethics, responsible AI principles, and governance frameworks.
• Experience in regulated industries (Finance, Healthcare, Manufacturing) automation delivery.

Note: This job description represents the core requirements for the role and is not exhaustive. Responsibilities and requirements may evolve based on business needs and organizational priorities.