Lead Associate - Transactional Quality - Chennai - DLF

• Knowledge of mortgage underwriting and Agency automated underwriting systems
• Demonstrate a full understanding of agency guidelines as well as posted lender internal guidelines
• Review all mortgage applications and documentation for accuracy and completeness
• Review and complete a full analysis of all types of income (Self-Employed, Rental, Wage, etc.), assets, liabilities, credit, and collateral
• Analyze credit, income, and assets on a loan-by-loan basis to properly assess individual risk and promptly provide underwriting decisions to Mortgage Originators
• Review property documentation including title commitments, sales contracts, insurance, and flood determinations
• Maintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraud
• Review and analyze appraisals for value and compliance with industry requirements
• Independently make sound decisions based on the creditworthiness of applicants, following established underwriting guidelines, policies, procedures, and experience
• Provide exceptional customer care (both internal and external) to build customer loyalty
• Maintain confidentiality of all customer and employee information
• Respond positively to feedback and redirection
• Fully utilize systems, tools, training, and resources provided to maximize potential
• Assist other departments as needed
• Meet daily production targets
• Meet daily SLA requirements
• Meet daily quality requirements

Qualifications:

• Education: Bachelor's degree in any stream
• Experience: 2+ years of increasingly responsible experience in related areas
• Experienced mortgage professional with 23 years in mortgage underwriting
• Complete understanding of Conventional, FHA, and VA underwriting guidelines
• Working knowledge of real estate lending criteria and compliance with federal, state, and agency requirements
• Ability to multi-task and manage time efficiently
• Strong organizational skills, attention to detail, and proficiency in Microsoft Office
• Good analytical and problem-solving skills
• Strong verbal and written communication skills
• Highly adaptive and open to changes as organizational needs evolve