Job Title: Lead Associate – Marketplace
Experience Required: 5.0 - 7.0 years
Job Summary
As a Lead Associate – Marketplace, you will play a crucial role in managing, optimizing, and expanding our e-commerce marketplace platform. You will oversee daily operational aspects, drive strategic growth, and ensure a seamless, high-quality experience for both buyers and sellers.
Key Responsibilities
- Strategic Growth & Operations: Lead the strategic planning, execution, and operational management of the marketplace platform to maximize efficiency.
- Market Intelligence: Analyze industry trends and competitor landscapes to continuously enhance the marketplace's competitiveness.
- Stakeholder Management: Cultivate and manage strong relationships with key stakeholders, including vendors, suppliers, and external partners.
- Performance Marketing & Revenue: Develop and implement targeted strategies to drive platform traffic, improve conversion rates, and boost overall revenue.
- Cross-Functional Collaboration: Partner with product, tech, and design teams to enhance platform features, functionalities, and user interfaces.
- Product Optimization: Work on optimizing search and recommendation algorithms to elevate the end-user and customer experience.
- Data & Analytics: Actively monitor and analyze Key Performance Indicators (KPIs) to measure platform success and back decisions with data.
- Compliance & Standards: Ensure all platform activities strictly comply with marketplace policies, legal regulations, and industry standards.
- Leadership & Mentorship: Provide direct leadership, guidance, and professional development to a growing team of marketplace associates.
- Innovation: Stay ahead of industry best practices, emerging trends, and technological advancements within the e-commerce domain.
